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I have a Delonghi bean to cup coffee machine model number Esam 5500.t
It is not producing steam to froth the milk. I recently replaced the steam generator after the element failed and this time after some diagnostics I am pretty sure it is the temperature cut outs on the steam generator which have failed. There is only one website I can find which lists the part numbers but it gives the same number for both cut outs P/N 5232105000. Looking on other websites that sell Delonghi spares they list a 360degC and a 170degC cut out in the list of available pays but don’t lay any party numbers or link back to where those cut outs ate meant to go.
Can anyone confirm that is correct that the two on the steam generator are the same or are there two different ones?
Thanks
Re: Delonghi Coffee Machine Part Numbers
Hi
Your best bet in this instance is phone Delonghi direct or use the online chat facility here on their site.
HTH 🙂Don
Re: Delonghi Coffee Machine Part Numbers
I called contacted DeLonghi as you suggested, and they were not a lot of help. They thought the two parts were the same, but from the information they had available to them they could not be sure.
I ended up ordering two temperature cut-outs with the same part number (parts 75 and 77 on the third diagram on this page http://www.appliancefactoryparts.com/sm … fecta.html). I fitted them both, and the steam generator worked fine for two days. After two days the machine showed a ‘General Alarm’ and stopped working. I reset the machine and found the steam generator was not working again, and part 77 had gone open circuit again.
Thinking that possibly the parts I had ordered were not meant to be identical, I ordered a high temperate thermal cut out from a different vendor, and replaced 77 with that. When I switched on the machine it heated up, the steam generator worked, but when I pressed the button for hot water I got lots of steam instead, as though it had overheated, and then I got the general alarm again, and the thermal cut out had gone open circuit again.
I don’t want to keep blowing thermal cutouts as they are not cheap, but I can’t seem to get to the bottom of what should be a simple problem – and I don’t want to throw away an otherwise expensive and working machine. Is anyone able to give me some insight to get this fixed?
Thanks
Re: Delonghi Coffee Machine Part Numbers
Hi Martin, thanks for the feedback. Unfortunately I know if can’t be because we love in a soft water area and I have descale the machine every time the descale light has come on since new, and the steam generator was only replaced a couple of months before the problems with the thermal cut outs started.
Thanks for the idea though. Anything else?
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