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Hi,
I’ve had a good customer of mine call today with a Samsung washing machine that is just out of warranty. Its flashing fault code 3E, which from looking on here is,
Tacho Error
– If Motor Tacho is abnormal, this error will occur.
– If Tacho signals are inputted less than 2 for 2sec after Motor started, this error will occur.
– Display : “3E”
– This error will be released by turning off Power S/W.It is a brushless motor and i’ll be honest I don’t get to see many of these Samsungs, especially this new.
I was just wondering if anybody knew what to look for apart from the Tacho (motor). Is there anything else it could be.Any help is always appreciated.
Thanks
NickRe: Samsung WF1114XBD/XEU Error 3E
It’s called a BLDC motor ,sometimes just the motor but sometimes motor and board
Motor has 10 year warranty so tell him to ring SamsungRe: Samsung WF1114XBD/XEU Error 3E
Ive been to a few and it will normally be the main pcb as the drum will judder slightly when put onto spin and the main pcb is obsolete kai
Re: Samsung WF1114XBD/XEU Error 3E
Thanks for your help on this guys.
I’m going to tell him to get in touch with Samsung. It’s either the motor, which is guaranteed or an obsolete pcb? Not worth the petrol to tell him. I’ll give him a call in the morning. As a side note, can they obsolete a part after 2 years? Is this legal?Re: Samsung WF1114XBD/XEU Error 3E
there are 4 versions of this model and 3 board types DC92-00968A,which is now obsolete,DC92-00675A,DC92-00969A which are still available, need to know serial number to tell which one is on the machine or get part number off of board, nearly always pcb but worn bearings can also cause this error.I would hazard a guess at it being the 969a board.
hope this helps.Re: Samsung WF1114XBD/XEU Error 3E
Well the 1 I had was a wf1114xbd/xeu 03 y47a53adc00109r which is obsolete
Re: Samsung WF1114XBD/XEU Error 3E
then i think you have been miss informed as for this version as i said in previous post the part number you want is DC92-00969A , when is still available.
Re: Samsung WF1114XBD/XEU Error 3E
I have put that part number into connect and it comes up obsolete
Re: Samsung WF1114XBD/XEU Error 3E
There are some supply issues with the part at present, no idea why Connect have marked it as obsolete though as it’s definitely not.
Re: Samsung WF1114XBD/XEU Error 3E
9 times out fo 10 its pcb
best to take part number of old pcb
would also get samung to put a new motor in in case its faulty motor
you dont want to stick a new pcb in for dodgy motor to take it out
ally
Re: Samsung WF1114XBD/XEU Error 3E
funkyboogy wrote:9 times out fo 10 its pcb
best to take part number of old pcb
would also get samung to put a new motor in in case its faulty motor
you dont want to stick a new pcb in for dodgy motor to take it out
ally
You’re not going to get a new motor fitted just “in case” to save a third party company blowing a pcb when they fit it.
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