Candy PVI 640C touch control problems

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  • #90867
    Harry_Phelps
    Participant

    I have a problem with the above, the touch controls on it have become unresponsive. It has the usual controls – power on/off, controls for for heating zones and a timer. At first it seemed like the controls were randomly stopping working but after a bit of trial and error I can say that the two zones on the left hand side work fine, the whole thing starts to go wrong when I try to heat up the zones on the right hand side. If I try to do that then all controls stop working, the hob stops heating whichever zones were on at the time. I have power cycled the unit. There are no error codes displayed on the unit either. Candy want £129 plus VAT plus parts to have a look at it which makes me think just buying a new one might be the answer.

    Anyone else had this problem or able to point me in the direction of someone who can help?

    #446268
    smatrko
    Participant

    Re: Candy PVI 640C touch control problems

    Hello,

    Have you perhaps found any solution? We have exact same problem.

    Regards.

    #446269
    Harry_Phelps
    Participant

    Re: Candy PVI 640C touch control problems

    No, didn’t find an answer at all. The left hand side zones work perfectly though.

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