Dyson CR01 update ?

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  • Author
    Posts
  • #9168
    andy_art_trigg
    Participant

    Anyone know what the update is about? Dyson sent me a letter asking me to allow an engineer to carry out a “software” update which of course will give me better features.

    #132740
    kwatt
    Keymaster

    If it’s free it’s a recall. 😉

    Moi, cynical… na.

    K.

    #132741
    eastlmark
    Moderator

    Re: Dyson CR01 update ?

    Its a self destruct programme 😈

    #132742
    don
    Moderator

    Re: Dyson CR01 update ?

    Normally these ” updates ” are on a chargeable basis. Could be worth a phone call to Dyson first 😉

    Don
    8)

    #132743
    andy_art_trigg
    Participant

    Re: Dyson CR01 update ?

    It’s definitely free – I just double checked.

    #132744
    andy_art_trigg
    Participant

    Re: Dyson CR01 update ?

    Just had the upgrade done and I’m very impressed. Service was great. I even got an unexpected courtesy call in the morning advising of a 2 hour window when he would be arriving.

    Apart from new software, they replaced the interlock the soap dispenser tray and even a small plastic part of the filter which had been improved. I got the impression that some of these updates are not critical save-our-skin updates but genuine improvements that Dyson preferred to fit for customer satisfaction.

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