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Hello
We have a 7 year old Siemens ExtraKlasse 1100 that has developed two faults.If we select a pre-wash program and press Start, the light goes from ON to ACTIVE and then goes back to ON almost straight away. Usually we have to select another program without the pre-wash and this works about 9 times out of 10. But we do need the pre-wash program.
The second fault is occasionally the wash part will finish but will not progress to the rinse/spin part – this is evident by the light moving from ACTIVE back to ON when it should move to END to indicate all is finished. We have to stop the cycle and select a rinse/spin cycle.
We have had an engineer to look at this and he says it is the control panel and it is not worth replacing as it costs £150 with no guarantee.
Can I ask if it is the control panel and how easy would this be to purchase/replace?
ThanksRe: Help with Siemens control panel fault
to be able to look parts up we need the Enr number from inside the door
also do you know what the engineer checked and how competent was he ?
Dave
Re: Help with Siemens control panel fault
Thanks for speedy response, I’ll look tonight.
Typically, the washing machine behaved impeccably when the engineer came to look at it.
As for our engineer, well we’ve used him several times to replace the washer seal, our fan oven element and diagnosed a waste pipe fault with our dishwasher but that is about it.Re: Help with Siemens control panel fault
The number on the back of the door is
E-Nr. WH54480GB / 04 FD 8011 700049Is this the right number? I couldn’t see another number anywhere else.
Re: Help with Siemens control panel fault
Could well be control panel pcb part number 00432218 ( old part number was 00268118 ) but it isn`t 150 quid as listed on Siemens website at £232.63, Ouch!!
Before anyone buys anything get the heater ( part number 0026596 ) meggered for earth leakage which back feeds to pcb and can mess it up even though the machine will still heat and the trip won`t trip and then check the motor. Check the motor brushes of which there are two possible types fitted 1) the most common 0015474 under 30 quid or the pattern eqv around 12 quid OR 2) t`other type in white plastic holders 00173028 R type brushes about 48 quid. You might want to check the inlet valve solenoids too… I most certainly would as there are a couple of rare faults they can develop: solenoid electric coil/s sometimes fail, internal plunger sticks sometimes, and even rarer the coil melts and bulges out the plastic coil where it over heats.Check pump wires too.
If that all checks out then suspect the pcboard.You could always get the pcb sent away to get checked out ( QER in Cumbria ) but it`s an off beat fault and might be difficult to pin down; take note.
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