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MarkP80.
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August 14, 2017 at 2:56 pm #91898
MarkP80
ParticipantModel – S51M53X1GB/13
Hi there, I hope someone might be able to help me with a dishwasher problem.
I had an E15 error on my dishwasher which a bit of research told me was the anti-flood float. I took off the lower front cover and did see a small amount of water around the float which I dried with a couple of paper towels. The machine reset fine so I did a quick cycle looking for leaks.
Eventually i saw a small, fairly slow drip. At the extreme right of the machine about 6″ back from the front, a drip was coming from from the edge of the plastic case. I couldn’t see where it was starting but it looked like somewhere higher up on the right of the machine, and dropping onto a clear plastic deflector (protecting a control panel).
I have a day on Friday set aside to pull the machine out, but ahead of that I was wondering if anyone might be able to tell me in advance where this leak might be coming from? (and if I should get any spare parts in advance?) It just struck me as an odd location, as I didn’t think there was anything on the right hand side of the machine. I’ve looked at the exploded drawings for this model and I can’t see anything on that side that might be causing it.
I’ve (hopefully) added a couple of photos showing where the drip is located (there’s a faint red circle around it). These are taken from the front, towards the right hand side.Regards,
MarkAugust 14, 2017 at 6:27 pm #449659Martin
ParticipantRe: Neff Dishwasher Leak – strange place?
Common fault due to the plastic base warping under high temperature washes. The seal between the stainless tank and the plastic tub is not available as a spare part and only using glue/sealant as a bodge fix is the only solution.
The plastic base is available as a spare part however but involves a major strip down to install.
An altogether rubbish machine it has to be said 🙁
August 14, 2017 at 6:38 pm #449660MarkP80
ParticipantRe: Neff Dishwasher Leak – strange place?
Hi Martin, thanks for your reply.
So it sounds as if, in effect, the “drum” is a plastic base with a stainless top glued on, and that joint has failed in one area, if I understood correctly.
Presumably then, rather than open the joint up, I need to “patch” the outside. What would you recommend I try? – silicone?, epoxy? Something else?
It sounds like ultimately it’s a temporary fix for what is a poor design.
MrsP likes her Neff appliances. I had a quick look at the latest models and see that as you move up the range, the construction changes to all-stainless (although this one wasn’t cheap if I recall). Does the all-stainless design fix this problem when it comes to a replacement? Or do these models have other inherent issues?
Thanks for your help with this, I really appreciate it.
Cheers,
MarkAugust 18, 2017 at 10:42 am #449661MarkP80
ParticipantRe: Neff Dishwasher Leak – strange place?
Well, I’ve taken it out and I think it looks like a write-off.
It’s clearly been weeping for some time. The actual joint itself seems to be buried behind the plastic lip. When I poke down there, it’s clear there’s a flexible seal. There’s nowhere obvious to apply any sealant though, as I can’t actually get to the joint itself.
So it looks like there’s nothing to be done.
What a poor design by Neff!
Not sure what to do for a new machine now, but it won’t have a drum with a join in it.Regards,
MarkPAugust 18, 2017 at 11:01 am #449662don
ModeratorRe: Neff Dishwasher Leak – strange place?
MarkP80 wrote:
Not sure what to do for a new machine now, but it won’t have a drum with a join in it.It’s been mentioned a few times on these forums that Bosch and Neff have had problems with the Polyinox bases. Whether the newer batch have improved only time will tell.
If you are going to replace then make sure you go for one with an all stainless tank.
Don
August 18, 2017 at 11:13 am #449663MarkP80
ParticipantRe: Neff Dishwasher Leak – strange place?
Many thanks for that quick response Don, much appreciated. If only I’d known about this when I bought it!
I’ve actually posted a question in the Buying Advice section, where I asked about the all-stainless tank. I wanted to be sure that this meant what it sounds like – no joint to leak.
Thanks again,
MarkP -
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