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- This topic has 10 replies, 3 voices, and was last updated 8 years, 6 months ago by
pmb.
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AuthorPosts
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September 24, 2017 at 12:41 pm #92227
pmb
ParticipantA Friends Siemens Machine is sticking on easycare with 1 minute on display,
I checked was heating draining Ok, and I know I should have taken enr number but machine under guarantee so told them to call Siemens, but now they decided they won’t me to repair,
It’s stacked machines on a shelf I would refuse this repair normally.
Any ideas. It’s strange it’s only on easycareSeptember 24, 2017 at 1:00 pm #450626electrofix
ModeratorRe: Siemens washingsticks easycare
I know they want you to repair but think about it
they will do it for free, if you do it you may void any warranty
get Siemens to do it
that’s my opinion anyway
Dave
September 24, 2017 at 3:47 pm #450627pmb
ParticipantRe: Siemens washingsticks easycare
It was supplied with the new house and they think it will take weeks to copy of receipt
Just noticed on another thread BSH engineer said problems with
NTC which cause this problem.
Question are NTC interchangeable if I have one from another heater.September 24, 2017 at 4:49 pm #450628electrofix
ModeratorRe: Siemens washingsticks easycare
have u got Enr number ?
Dave
September 25, 2017 at 11:05 am #450629pmb
ParticipantRe: Siemens washingsticks easycare
Wm12q391gb/09
I have ordered NTC l will let you know if it worked.September 26, 2017 at 2:05 pm #450630electrofix
ModeratorRe: Siemens washingsticks easycare
prob fairly universal its the connector that changes
pattern Qualtex WMP01
https://shop.ukwhitegoods.co.uk/washing … ensor-7647
Dave
October 1, 2017 at 12:14 pm #450631pmb
ParticipantRe: Siemens washingsticks easycare
Replaced NTC It did not work,
It would be good to know what’s causing this,
Any BSH engineers out thereOctober 1, 2017 at 12:21 pm #450632electrofix
ModeratorRe: Siemens washingsticks easycare
a lot of 1 min sticks on bosch type machine are caused by heater insulation problems
bosch-neff-siemens-showing-min-left-syndrome-t71477.html
Dave
October 1, 2017 at 8:55 pm #450633char14lew
ParticipantRe: Siemens washingsticks easycare
Martin says the motor leaking voltage also causes this and sometimes this could also cause damage to the board.
I’m sure Martin will verify?
DarrellOctober 9, 2017 at 6:23 pm #450634char14lew
ParticipantRe: Siemens washingsticks easycare
have the brushes been checked? had one on Friday, motor and heater insulation fine. Drum still spinning but Motor was arching due to worn brushes. Replaced these,alls well!
DarrellOctober 10, 2017 at 8:45 am #450635pmb
ParticipantRe: Siemens washingsticks easycare
Spot on Char14lew
Siemens replaced Motor,
customers are not going to have this repaired when they start coming out of gaurantee because of the cost. -
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