Whirlpool work

Email just in

Good morning.

I am delighted to confirm that as of today (02/11/2017), First4Service will be assisting Whirlpool with nationwide repairs of semi commercial appliances. The main substance of which will be ice makers and semi-commercial washing machines. We have been advised that these will be within a mixture of domestic and commercial premises.

We have agreed with Whirlpool that we will endeavour to complete a visit where possible within 48 hours of accepting the job. A £10 per job bonus will be paid where this target has been met. Where this may not be possible, we insist on contact and communication with the customer to explore other satisfactory arrangements.

We have taken delivery of spare parts for these appliances in preparation for this contract. This order was generated based upon parts use infomation gathered throughout the past 12 months. We will send parts where required on request to assist our engineers in completing a first time fix.

Full technical assistance is also available on request

I would very much like feedback from guys in the field to ensure that we can provide the best service possible.

Regards

Jason Bartley

Service Manager

First 4 Service

Steve.