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Lilt24.
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November 28, 2017 at 8:54 am #92726
Lilt24
ParticipantI’m having what seems to be an unusual problem with the above oven. The top oven gets warm but not up to temperature. The light also stays on indicating that the oven isn’t at temp. I assume that the element has failed, but after searching online I can’t find anyone selling a replacement or details or how it’s fitted. Is anyone able to shed any light on this?
November 28, 2017 at 10:02 am #451996don
ModeratorRe: Hotpoint EW74 Top oven not heating
Hi
There are eight different variants of that appliance as per the attached. If you can post up the 11 digit industrial code we should be able to help.
DonNovember 30, 2017 at 9:03 am #451997Lilt24
ParticipantRe: Hotpoint EW74 Top oven not heating
Hi
I haven’t been able to find the 11 digit code. There’s a sticker behind the main over door which has the model number as EW74G though. This also matches the number shown above the clock.
November 30, 2017 at 10:30 am #451998don
ModeratorRe: Hotpoint EW74 Top oven not heating
The G narrows it down to two then 🙂
You are looking for a barcode label usually on one of the uprights on one of the oven cavities.
If you do find it best thing to do would be to post up a photo of it.
DonDecember 2, 2017 at 1:26 pm #451999Lilt24
ParticipantRe: Hotpoint EW74 Top oven not heating
I’ve finally been able to find this number stuck to the back of the oven. Hopefully
you can see it below:December 2, 2017 at 5:47 pm #452000don
ModeratorRe: Hotpoint EW74 Top oven not heating
Lilt24 wrote:I’ve finally been able to find this number stuck to the back of the oven. Hopefully
you can see it below:The picture link was dead but I have managed to extract the link and have attached your picture to this post.
So your commercial code is 40065.
Top element is part no. C00230133
Base element is C00230135
Top oven thermostat is C00230154
You will need to test elements with a multimeter to see if one or both are faulty. Ensure you isolate the power first before diving in :plug: .Our own spares shop will be able to source the spares for you just mail spares@ukwhitegoods.co.uk with the above part numbers.
If you need an engineer to carry out the repair click on the find an engineer tab on this page.
HTH 🙂
Don
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