Candy Grando Vita keeps stopping mid cycle

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  • #93863
    mmurdoch
    Participant

    Hi everyone
    Looking for some help before I take a sledge hammer to our washer.
    Bought a Candy grando vita washer GV169TW3W on 17th November 2017. It’s been fine up until about a month ago it now just stops mid cycle full of water.
    I’m constantly have to kill the power to the machine for a few minutes, turn the dial to rinse then power back on to rinse then turn dial manually to then drain to get rid of water.
    If the switch is left in its original wash position when powering back on it just don’t do anything.
    Not even sure it’s does a wash correctly as these days as it stops before mid cycle.
    The web says check that fast iron is not lit up which it isn’t.
    As far as I know no error codes are displayed.
    I know it’s a cheap washer in comparison to others but I expected it to last longer than 15-16 month.
    Any help out there before the old sledge hammer comes out & I end up £500 lighter due to thinking of getting a Bosch washer if can’t be sorted or any other make which is good.

    Thanks

    #455778
    kaibart
    Moderator

    Re: Candy Grando Vita keeps stopping mid cycle

    1st thing to do is check the filter at the bottom corner make sure machine is unplugged and you have towels to hand if you don’t find d anything in the filter check the pump housing the plastic thing that the filter goes into as the pipes that connect onto it can get blocked with coins

    #455779
    mmurdoch
    Participant

    Re: Candy Grando Vita keeps stopping mid cycle

    Checked the filter all fine just a bit of water.
    I’ve had the top of and back off checked all hoses there fine. Checked the draining hose underneath the washer no blockages.
    Any idea how I get to the pump housing
    Cheers

    #455780
    mmurdoch
    Participant

    Re: Candy Grando Vita keeps stopping mid cycle

    Just done another wash on 40 celcias and the dam thing has just stopped with 41 mins remaining.
    Control panel still lit up with spin speed, temp & time remaining.
    This has got to be worst washer in world.

    Time for hammer to come out!!

    Anyone know what is best to buy these days something well made, does a fantastic job and gets clothes clean, last a long time as it’s on everyday, has the features, dont take 5 hours to wash anything, comes with a superb warranty and has good after sales in case it breaks.
    Got to be a decent size drum

    Oh and in black if poss to go with rest of kitchen but I’m not overlay fussed just instructions from the wife

    Always been a believer of Bosch in the past

    #455781
    kaibart
    Moderator

    Re: Candy Grando Vita keeps stopping mid cycle

    There is something blocked the pump and housing are held on with 2 7mm screws from underneath so if you tilt the machine at 45 degrees on the worktop the pump will be easy to remove

    #455782
    mmurdoch
    Participant

    Re: Candy Grando Vita keeps stopping mid cycle

    Nice I’ll have noisy, the fan behind we’re the filter/button collected is spins fine as well

    #455783
    kaibart
    Moderator

    Re: Candy Grando Vita keeps stopping mid cycle

    The pump and housing are in the photo attached the 2 holes are where the pipes attach to it check them

    #455784
    mmurdoch
    Participant

    Re: Candy Grando Vita keeps stopping mid cycle

    Had machine tipped up this morning found the filter pump etc. The big black hose is clear apart from a little dirt.

    #455785
    Tom
    Participant

    Re: Candy Grando Vita keeps stopping mid cycle

    Did you notice if the water is warm when it stops? If glass is cold to touch could be a possible heater / heating problem.
    tom

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