- This topic has 5 replies, 2 voices, and was last updated 7 years, 10 months ago by
.
-
Posts
-
I have a Hotpoint FZFM171P Frost Free Tall Freezer which is now 5 years old. It was repaired at 14 months old and again at 28 months old. I am now finding that the food in the freezer is not properly frozen, it is very obvious with ice cream and bread products. I expected a freezer to last longer than 5 years and am very disappointed that this isn’t the case.
Having contacted Hotpoint who are not interested other than to charge me silly prices for an engineer to come out and check it out, I have decided to cut my losses and get a new one.
I would be very grateful for any advice as to which manufacturers freezers I should be looking at. I bought my current one from John Lewis as it had a 2 year guarantee.
Re: Advice for frost free freezer
Hi
Liebherr and Miele (also made by Liebherr) are the best there is. Next best Bosch and then believe it or not the Beko range.
Just out of curiosity where is the freezer situated and does it experience extreme temperatures?
Don
Re: Advice for frost free freezer
Thanks for your reply. The freezer I was considering is a Beko from John Lewis as they give a 2 year guarantee as standard. They also offer to extend the guarantee to 5 years for £65 which I am seriously considering.
The freezer was previously kept in a utility room at my old house where it was repaired twice. It was cold in the winter but was attached to the house so no real extremes of temperature. I have since moved and it is now kept in an integral garage which again doesn’t have extreme temperatures.
Re: Advice for frost free freezer
Hi
Frost free refrigeration does need an minimum temperature of approx 15 degrees in order for the sensors to work. If they don’t the freezer will not maintain a safe temperature.
Luckily the Beko with their freezer guard technology are good down to -15 degrees C or so they say.
DonRe: Advice for frost free freezer
I’m considering this one and would appreciate your opinion on it. It is a toss up between this and the slightly bigger one. The only difference I can see, apart from the size and capacity, is the backing material. I obviously would prefer to get whichever is the safest.
- You must be logged in to reply to this topic.