CIS640b Hotpoint Induction Hob F6

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  • #94185
    sooze69
    Participant

    Can anyone help with an error code on my Induction Hob? It’s 18 months old and had been working well until yesterday when the left two cooking areas are now lighting up with flashing error code F then 6. The right hand cooking areas are okay.

    It said to turn off the electric and turn it back on – which I have done via the isolation switch but the F6 keeps coming back. It is out of warranty and two costly to replace after only 18 months – as my previous one lasted over 10 years. Any ideas how to stop the F6 flashing?

    Many thanks

    Suzie

    #456656
    electrofix
    Moderator

    Re: CIS640b Hotpoint Induction Hob F6

    looks like a board failure

    Dave

    #456657
    sooze69
    Participant

    Re: CIS640b Hotpoint Induction Hob F6

    Hi Electrofix – would a board failure affect two heating areas – or would it affect all four? How much would a new board cost if I organised a call out. It’s 18 months old which is pants for a new hob in my opinion. All appliances I have owned have lasted at least 5 years. I’ll write to them for information on the failure rate to see if these induction hobs are particularly fragile. They should be fit for purpose.

    #456658
    electrofix
    Moderator

    Re: CIS640b Hotpoint Induction Hob F6

    Fault 6 is described as mains frequency wrong. since unless you on your own generator this is highly unlikely it has to be the board
    But at £256 its not worth it so complain away

    https://parts.indesit.co.uk/product/mod … /C00381918

    bear one thing in mind. your contract is with the retailer who sold it to you, that is where goods and money changed hands. If Hotpoint want to help then its only through goodwill on their part

    look up sale of goods act and quote bit of it to show you know your rights and see if can make them bend and pay for it

    best of luck

    Dave

    #456659
    sooze69
    Participant

    Re: CIS640b Hotpoint Induction Hob F6

    Thank you very much Dave. That really helps. Yes I have emailed the retailer who are actually Smart Care rewards – part of Domestic and General for further information on faults occurring on this model as if anyone would know it would be them! I’ve quoted The Consumer Rights Act 2015 so I will keep you posted. The other option is to pay £15 a month x 12 for them to repair but personally if a product is so poorly constructed that it fails in under three years I wouldn’t ever buy another.

    Thanks again

    Suzie

    #456660
    electrofix
    Moderator

    Re: CIS640b Hotpoint Induction Hob F6

    its interesting to note one thing

    cis640b current price £270

    beko hri6440 current price £239

    bosch pue611b current price £299


    the difference is both the Beko and Bosch carry 2 years guarantee

    Dave

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