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HI,
We’ve recently bought this machine. It seemed fine for 2 weeks, then it started making this regular clicking/clunking noise at various stages of the washing cycle, particularly towards the end during the spin sequence. It reverberates around the house.
I contacted JL technical support who said it was probably the machine’s “weighing” system, and that the load was not heavy enough! After some discussion they sent out a technician who gave the machine a clean bill of health.
This doesn’t seem to occur on every wash, it is particularly noticeable when washing bedding, but it does not appear to be related to the movement of the drum, which rotates normally.
Has anyone encountered this sort of problem?
Re: Problem with John Lewis Model JLWM1417
As a very rough guess I`d say the spider is cracked which usually shows up only spin and sometimes at only max spin speed. The spider is the aluminium alloy 3 legged X member behind the drum that you cannot see unless dismantled with a shaft that goes through the drum bearings to the pulley wheel. The only other thing that I can think off of is a broken concrete weight.
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