New ZANUSSI ZCG63040XA 60 cm Gas Cooker lower oven cuts out

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  • October 24, 2018 at 10:46 pm #94905
    yvonne c
    Participant

    My new ZANUSSI ZCG63040XA 60 cm gas cooker’s lower large oven cuts out a few seconds after ignition. Please can someone help me?

    October 24, 2018 at 11:15 pm #458700
    electrofix
    Moderator

    the flame in most gas oven is monitored by a thermo couple. if these fail or have bad connections the oven will cut off the gas for safety purposes. We suggest you get a gas safe engineer to look at the problem as we cant condone self repair of gas appliances

    Dave

    October 25, 2018 at 7:15 am #458701
    don
    Moderator

    If it’s under guarantee as you say it’s “new” phone Zanussi for a call out.

    October 28, 2018 at 6:49 pm #458702
    kaibart
    Moderator

    I agree with don on this 1 and they with diffenateley need to know what they are doing as this is a full strip down job:confused:

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