Home › Forums › Public Support Forums › Help And Support › Dishwasher Help Forum › neff s5444x1gb/23 Leak
- This topic has 7 replies, 3 voices, and was last updated 7 years ago by
Rosso.
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April 2, 2019 at 10:22 pm #95699
Rosso
ParticipantHi,
New here, looking for some help.
Recently bought a new property which has a neff s5444x1gb/23 dishwasher.
According to the previous owner it hasn’t worked in years, the unit itself is dated 2007.
When testing it, it would complete a rinse cycle however when opened it would have water pooled in it, the drain pump wasn’t working. I removed the unit (built in unit) and the pump and discovered glass jammed in the blades. Reinstalled it, tried a rinse cycle and it successfully drained 🙂
I then tried a 65 degree wash with a clean agent which also worked however at the end of the cycle (4 hours) it wasn’t beeping to signify it was finished. The pump kept cutting in so i opened it, it had drained but the float/anti flood had stuck and was causing it to keep pumping. I nudged the float and it stopped.
After checking i couldn’t see anything wrong so thought it might just be sticky so tried a 50 degree wash with a load. It started the programme but then the pump cut in after about 5 minutes and kept running. Again the antiflood had tripped. After taking the access panel off i can see a small amount of water in the base of the unit.
Any common area’s for these units to leak ? Or how i can test and find the leak ?
Thanks
April 2, 2019 at 11:29 pm #461103electrofix
Moderatorif the unit is overfilling I would change the impellor jug although I would check the wires to it first ( had a similar machine last week and mice had eaten cable)
this device counts the water in. if it fails unit overfills
go here
https://www.neff-home.com/uk/service…ts/spare-parts
put in your Enr , go to page 5 item 515
cant promise it will cure it but its likely and not too dear
Dave
April 3, 2019 at 9:06 am #461104iadom
ModeratorGood grief Dave, you must have some HUGE lice in your area.:)
April 3, 2019 at 9:16 am #461105electrofix
Moderatornice typo wasn’t it lol
corrected now
Dave
April 3, 2019 at 3:25 pm #461106Rosso
ParticipantHi,
I dont think the unit is overfilling as water is leaking somewhere and pooling in the base which in turn trips the antiflood.
April 3, 2019 at 7:33 pm #461107electrofix
Moderatorin that case take off the front cover plate and lie on the floor with a torch as it fills and look for a leak
Dave
April 7, 2019 at 4:14 pm #461108Rosso
ParticipantHi,
I have stripped the unit down and found the leak.
left hand side of machine is a water inlet system, clear plastic that runs the height of the machine. It has 5 ports at the bottom. The seal in one of them isn’t seated correctly and is leaking.
Is this fixable as i can see no way of removing it ?
April 7, 2019 at 6:44 pm #461109electrofix
Moderatorcan be replaced
go to https://www.neff-home.com/uk/service/care-protection-and-parts/spare-partsput in Enr number and go to page 4 of diagrams. assume you mean item 411 on diagram part number 166878
to remove the side the cover inside (see page 3 item 0307 ) unscrews anti clockwise
Dave
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