Siemens Door seal failed after 10 months

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  • April 20, 2019 at 9:25 am #95776
    Twoten
    Participant

    10 months ago I replaced a door seal on a Siemens Washer/Dryer.
    The original door seal had gone very soft causing it to leak between the and the customer admitted to using creams to treat a skin condition which we felt was the likely cause of the premature deterioration.

    Now the door seal has developed the same problem.
    I know petroleum based products can cause the rubber composition to break down but the customer says he uses coconut oil on his skin so I wondered if this would also have a detrimental effect on the door seal?

    The machine model number is WKI4D320GB/5 and as a as I can tell BSH do not do a grease resistant door seal for this machine.

    April 20, 2019 at 10:54 am #461333
    electrofix
    Moderator

    I seem to remember Hoover supplying a special boot for oil type situations. Cant see anything in the spares list, might be worth an ask

    its called grease resistant. you need to find out if there is one for this model but its more expensive

    Dave

    April 22, 2019 at 9:37 pm #461334
    Twoten
    Participant

    Thanks Dave,

    When I replaced it originally I checked with BSH but they couldn’t find a grease resistant alternative. I have checked their parts list against this machine and only the stndard version is listed.

    I know petroleum based products will cause a problem but wondered if coconut oil would do the same?

    April 22, 2019 at 10:12 pm #461335
    electrofix
    Moderator

    short answer don’t know. but its an oil all be it vegetable

    Dave

    April 23, 2019 at 8:24 pm #461336
    boselecta
    Participant

    It’s great when this happens, got a couple at hairdressers where they keep failing after due to all the caustic chemicals that go into the womens hair.

    They understand its there fault and are happy to pay full price every 6 months.

    April 25, 2019 at 10:36 am #461337
    Twoten
    Participant

    I’ve spoken to the customers wife since, she said her husband is still using the same creams as before.
    When I fitted the first one I warned them the door seal could not be guaranteed if the same thing happens.
    Again I have explained the same will apply this time.

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