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Hi,
model AWZ712 front loading washing machine, showing fault code E13. I have checked the MCU it’s in good condition no corrosion on any connectors I reseated them all anyway, the relay at the door latch clicks on command but fails to engage (presumably) although the door has to be released by the manual catch release so it is engaging. I purchased a new interlock this was easy enough to fit but has made no difference to the fault condition. I am quite happy to do any tests mechanical or electrical to determine the issue and rectify it if only I knew what to try next!
any suggestions great fully consumed
Thought a Whirlpool AWZ712 is one of those Smeg rebadged built in washer dryers that can also be seen as a Bosch?? Yes, if you look up e13 it says it is the i/lock but it seldom if ever is such are fault codes!!. Disconnect the dryer element then try it marking which wiresgo where. What happens is the dry element goes to earth but does not take out the trip but does mess with the pcb temporarily that messes with the door lock. I seem to recall that the element is over 100 quid and that it is moded and that there is a screw that never comes out so you have to use the original heater anchor bracket.
if it is the element then its here
https://shop.ukwhitegoods.co.uk/smeg-washer-dryer-spare-parts/806890802-washer-dryer-heating-element
still £72 plus delivery but a least not over £100 as andy thought
Dave
A bargain Dave. Thx for correcting me. £132 if bought from Partmaster plus also they have audacity to charge postage on top of that too, typically Partmaster Connect! No wonder stuff is not getting fixed these days. Akin to a White Knight washing machine Vestel door seal or one of those Chinese badged machines, I know not which but at 100 quid for a door seal for a machine retailing at 240 quid!…..outrageous, scandalous, the sheer nerve of it all.
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