Candy Alise EVO W 6863 D – Flashing Door Light

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  • May 25, 2019 at 4:09 pm #95906
    tired-boy
    Participant

    All of a sudden the machine has stopped working, there’s been no bang, no smoke, no issues up until now.

    We loaded up the washer closed the door and selected a washing cycle but the flashing light showing that the door is open continues to flash whereas it would normally stop flashing after a few seconds, stay solidly on and start the cycle. The counter begins to count down as if the cycle has begun but the door lock symbol continues to flash and the door remains unlocked.

    We have tried every washing cycle option as well as the dryer cycles and we have the same problem regardless. I’ve unplugged everything and taken the top off the washer and I can’t see any noticeable loose wires or ‘burnt/blackened’ areas.

    looking forward to your suggestions…..

    May 25, 2019 at 5:21 pm #461670
    electrofix
    Moderator

    first 2 things that come to mind are carbon brushes and door lock

    Dave

    May 25, 2019 at 5:33 pm #461671
    tired-boy
    Participant

    Is there anything you can recommend that I could try or check before purchasing parts?
    Im a complete novice at this – go easy on me

    May 25, 2019 at 6:01 pm #461672
    electrofix
    Moderator

    brushes are the first thing (if your machine has them)

    if you find them (back of motor) and tap them firmly with a screw driver. Then try machine see if it goes

    if yes you need new brushes if no you will need to take the brushes off to check them

    Dave

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