- This topic has 7 replies, 4 voices, and was last updated 20 years, 11 months ago by
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For all you wholesalers out there that may take the trouble to read this, I have but one request. And as the emphasis now is firmly toward selling your wares via the Internet……. please can I ask you therefore to take decent photographs of the items for sale?
For us lowly engineers out here trying to identify parts to purchase, if only you took a better, more high definition photo of the part, that could then could be enlarged enough to at least clearly read the names on the motor/module/timer rating plate………it would make our life much easier and the chances of ordering the wrong part and the fag of returns less likely?
No more Mickey Mouse photo’s please (we all know what a motor looks like) so when we hit the button “Click to enlarge” we don’t see a larger just as blurred image but instead can read what the label says in more detail…………… 😀
Thank you!
Re: Good photo’s of spare parts!
I know what you’re saying Martin but for web use, where you have to balance space against bandwidth used (which costs money BTW) and also the speed, it is difficult at times. Added to which the information on the new spare may well not correspond to the old one and, and, and….
The list of issues with doing that online are limitless, but I do agree that some are, shall we say, lacking a little. 😕
I face the same problem almost every day and we have that issue in the shop as well and, at some point, there is a trade-off to be made I’m afraid. But you’re dead right, a lot of the photos and information could be made so much better.
K.
Re: Good photo’s of spare parts!
Have a look at the photo’s available on http://www.homespare.com , I hope you will be pleasently suprised.
Webmaster.
Re: Good photo’s of spare parts!
Lofthouse wrote:Have a look at the photo’s available on http://www.homespare.com , I hope you will be pleasently suprised.
Darn, not having an account, cannot access 🙁 But tell me….can one (for example) read clearly the ‘Rating Plate’ of your stock motors?
Re: Good photo’s of spare parts!
kwatt wrote: But you’re dead right, a lot of the photos and information could be made so much better.
K.
Indeed….and i suspect the root of the problem is that this sort of thing gets left to a website builder/contractor who in turn engages a professional photograher to produce the images. These people don’t even know or care about the difference between a motor and a module etc, they are just filling a brief.
If, on the other hand, an engineer or current technical advisor was to be consulted or even engaged to assist then i’m sure things would be much improved.
Years ago when i worked for a national repair company, some bright spark in the spares department ‘realised’ the company was losing money hand over fist when an engineer ordered carbon brushes…the engineer requested a one off part number but there were two brushes in each packet. This bright spark consequently decreed that all the packets should be split and the brushes repackaged singly ughhh!
Now the man power spent doing all that unpacking and repacking was costly, but not as costly as the dozens of aborted calls by engineers who arrived at the repair, opened the packet and realised they could not complete the job.
Yes, it is a fag dealing with returns….but the suppliers should realise that they can reduce their own costs if the information they provide (either visual or literal) is bang up to date, relevant and gives no ambiguity.
Re: Good photo’s of spare parts!
We do everything in house as well as the photo’s. So if you can’t find what you are looking for, let us know and we will add it. http://www.homespare.com is very important to us and we really want it to evolve in conjunction with our customers needs.
You don’t need an account to use the site BUT you must register. Once thats done then you will have about a months viewing. If you don’t purchase anything then you will be contacted to see if you still want to use the site – Nothing different from any othe TRADE only site – But we do want to protect our information.
http://www.homespare.com/homespare.cfm?page=dealer.cfm
Follow the link and it will take you to the register page. After that, its back to the horse and whilst we may take you to the water, we can’t make you drink!
Best regards
Webmaster.
Re: Good photo’s of spare parts!
Lofthouse wrote:we can’t make you drink!
Nevertheless a 30 day viewing of your site is worth a go I recon, so therefore I have filled in the appropriate form on your site.
Fingers crossed your horse trough has plenty to drink in it?
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