Ebac washing machines – any thoughts on them

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  • #96156
    samuelellis
    Participant

    Hi,

    Does anyone have any experience/thoughts on the Ebac line of machines?

    As me and my partner have decided to start looking now while our existing machine has some life in it we saw that Ebac have released a line of washers. From what we as consumers can see they have put their money where their mouth is be offering a 7 years parts and labor warranty on the machine. It would appear they put the R&D money into engineering to try and get things right. I did read somewhere that it had a split tub so bearing can be swapped – apparently that is a rarity nowadays so I can only assume if they design this in it means they expect either the machines to last a while and be worth repairing years down the line or the bearings to fail

    Also the idea of supporting British engineering is something we both like, plus as we wouldnt be shipping a machine from one China it should be slighty greener as well (My mrs uses any green credentials to justify our v8)

    For the same price as a 9KG Ebac we can get a 10KG Gorenje that is a bit more stylish and has a couple of features like steam and “iontech” but i suspect those are just gimmics to try and get people to buy this brand over that brand. The reason we are comparing it against a Gorenje is our current machine is a Gorenje and has taken some abuse over the years so we would be happy to buy from this brand again.
    Yes i am aware saying a machine is a bit more stylish is not a reason to choose one over the other its just the Gorenje would fit the Aesthetics of the kitchen better

    I am aware that 5-600quid is in the middle of the road price wise for a washer but we dont want to get something cheap and then ship it off to landfil/recycle in 2 years as that seems immensely wasteful to us

    #462524
    andyjawa
    Participant

    Before we start I have only seen 1 model and that was in a Youtube video. But these are my thoughts from what I saw:
    ” I did read somewhere that it had a split tub so bearing can be swapped – apparently that is a rarity nowadays so I can only assume if they design this in it means they expect either the machines to last a while and be worth repairing years down the line or the bearings to fail ” Correct. Other than some upper market Bosch / Siemens and Neff, Miele, Gorenje ( now a Chinese owned company ) , Vestel Turkish, Chinese and Korean machines. Everything else our there, based on my own experience, will have a sealed tank so that will be Beko, Hoover, Candy, Indesit, Hotpoint. Now the trouble is and the question you will need to ask Ebac is to find out the cost of spare parts at todays prices then add 40{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} ( or 80{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} if we remain in Europe ) for 7 years time. It is not much use, other than you having that option, in being able to change the bearings if say the drum spider and bearing kit is a major inflated price as yet unknown. To elaborate: I know of a Neff washer dryer ( now scrapped ) that spat out its bearings at only 3.5 years, it was repaired having to have a new drum and rear half tank with prefitted bearings/oil seal kit. The drum was £230 and the rear half tank was £234 =£464 = labour!! This machine was a citrus special and I suggested that the customer moan, groan, at their retailer / Neff but she was not having any of it so the parts were ordered, job done, fast forward 4 years and the bearings fail again. Total junk, You do NOT necessarily get what you pay for in this game! It would have been much better to have 1) ditch the washer dryer idea 2) bought an Indesit washing machine instead ( her old machine was an Indesit lasted 9 years with 3 cheapish repairs along the way ): cheaper machine, now with 10 year free parts. Despite having a sealed tank an Indesit tank complete with new heater thrown in can be bought for 120 quid or less.
    I noticed that the Ebac I watched appears to have a circulating pump, if I am right, this is not a good idea unless you have a soft water supply as the circulating system will block-up which could cause several problems that may not be covered by the warranty.
    Also there is no 50 degrees which being useful has disappeared from most machines but not the new Indesits!
    The inverter motor seems ok but like all inverter motors it is reliant on the PCB, no drum action with an inverter machine usually means motor ok but very expensive pcb failure ( as a sweeping generalization ).

    “we dont want to get something cheap and then ship it off to landfil/recycle in 2 years as that seems immensely wasteful to us” Agreed! But I do not know of any crystal ball that works as our Neff owner discovered. I have worked on the cheapest Vestel 180 quid made machines tjhat have gone wtong once in 7 years!!
    This is the appliance trade……nothing makes sense!

    Think the Ebac looks well made and based on very limited info available should be reliable on the other hand there are loads of other machines out there perhaps just as good but cheaper to buy. Think the hot and cold fill models is a good idea BUT info not available + is this a mixed fill aka old Hotpoints or is hot fill used only on one programme????. I would be wary of the Hisense owned Gorenje, Knowing the Chinese spares can disappear / go obsolete at any time.

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