Why wont Bosch sell me a spider ?

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  • #96812
    1964johnr
    Participant

    After some research on here and stripping out my Bosch completely down to the tub I knew I was looking at two possibilities, Worn tub bearings or a broken spider. It was a factory sealed tub so not meant to be split. No problem, I split it in half using a jigsaw, a chisel and a hacksaw. The spider was almost on it’s last legs, cracked on all three legs. No problem I thought. Removed the spider from the drum, phoned bosh for a replacement. They wouldn’t sell me a spider for £30
    but offered me a hole tub unit for £200. Needless to say, it was uneconomical, so now I have a perfectly good washing machine which just needs a spider and I am not allowed to buy one. Anyone got any ideas ?

    #464897
    iadom
    Moderator

    How can you say you have a perfectly good machine when you have hacked and sawn the drum in half? Just as a matter of interest how did you intend to rejoin the two halves of the outer drum? As there is no drum spider listed as a part for this machine which £30 part did you hope to acquire?

    Buy a new machine.

    #464898
    1964johnr
    Participant

    Take a look on you tube and you will see many videos of people who have split the tub, rejoined it by gluing and screwing and had a perfectly good machine.

    #464899
    electrofix
    Moderator

    welcome to the modern world were we scrap machines because the manufacturers charge to much for spares or only sell it as a sealed unit.
    This all has a carbon price to pay but unless enough people complain or legislation is forthcoming from the EU etc then things wont change

    Dave

    #464900
    kwatt
    Keymaster

    It is sealed, like all of its ilk it was never intended to be opened or serviceable in any way, shape or form. So, no parts info was ever available for it and no parts ever made available for it.

    Just like all the rest.

    In a drive to reduce cost and weight we presume so people can buy nice shiny machines with wifi and funky lights at knock-down prices (mostly) that are A++++ rated so people are duped into thinking they polar bears will be just fine with the new washing machine.

    Trouble is, as you’ve now found out, that is a total fallacy and a complete crock. As is the notion, that many makers pedal, that these are more reliable, they’re not.

    Your machine is now off to some recycling centre to get broken down and as much recovered as possible, the rest to landfill.

    The polar bears are not happy. Machine makers are as you’ve no option but to buy another and, almost regardless of what you choose, it’ll have a sealed tank, probably a sealed door unit, unserviceable electronic nonsense in it and a host of other nasties.

    And if you think that’s bad for you, the poor buyer and the cash you are about to have to splash out on a new one just consider how bad it is for the repairers and the environment. The only people that win out this practice is the companies that make machines and as they’re all more or less the same, you’ve really not got a lot of choice. For now.

    We all hope this will change things:

    https://www.ukwhitegoods.co.uk/appliance-industry-news/4397-right-to-repair-rules-introduced

    K.

    #464901
    Specialist01269
    Participant

    iadom wrote:How can you say you have a perfectly good machine when you have hacked and sawn the drum in half? Just as a matter of interest how did you intend to rejoin the two halves of the outer drum? As there is no drum spider listed as a part for this machine which £30 part did you hope to acquire?

    Buy a new machine.

    At times the mind just boggles mate, doesn’t it

    #464902
    iadom
    Moderator

    1964johnr wrote:Take a look on you tube

    I prefer the Comedy Channel if I want a good laugh. 😉

    NB : If you want to try and make your next machine last longer, stop doing low temperature washes all the time and use a good quality detergent. Do at least one 60 degree wash EVERY week and possibly a maintenance wash every couple of months.

    Here is a link that you possibly should have researched. https://www.ukwhitegoods.co.uk/help/cleaning-maintenance/2657-smelly-washing-machines

    #464903
    kwatt
    Keymaster

    iadom wrote:I prefer the Comedy Channel if I want a good laugh. 😉

    Just go to YouTube and look for some of those videos, some of them are an absolute riot.

    If any of the pro repairers tried stuff like that they’d be branded as dangerous cowboys, probably lambasted if not shut down by Trading Standards and seeing some of what some people have done, that’d be about right.

    K.

    #464904
    murv
    Participant

    Oops!
    I look forward to a visit from my local ‘all clued up’ trading standards.

    #464905
    andyjawa
    Participant

    welcome to the modern world were we scrap machines because the manufacturers charge to much for spares or only sell it as a sealed unit.
    This all has a carbon price to pay but unless enough people complain or legislation is forthcoming from the EU etc then things wont change

    Dave.
    Well said BUT. With the EU right to repair there are several points that have been over looked 1) there can be no spare price fixing under EU law ( and neither should there be ) so saying that we could now fix our now dismantleable tanks and change the lowest grade aluminium alloy bearing spider, drum and bearings will all end up not worth one jot!! 2)The manufactures will make buying the new parts so expensive and no-doubt all the other allied parts that you would have to be bloody crazy to even think about repairing your machine an example of this is presently Miele or AEG: anyone who says these do not fail prematurely is being somewhat economic with the truth some spiders only last 7 years ( AEG record stands at 4 years before the bearings failed – what was worse was it was a 3 person household ) though like anything else the more low temp washing that is done the bigger the chance of a rotted out bearing spider. Having cut plenty of plastic sealed tanks in half to see the oil seal all the premature failures I can put down to no or little grease on the oil seals = premature wear = zapped bearings.
    There are presently loads of machines where you can replace bearings, drums, spiders, and these machines are: EBAC, Curry`s Logik and other Chinese made machines such as Midea and Haier, Samsung ( and you may well have to sooner than you`ll think, best of luck with that ) LG, all the low priced Vestel machines, Atlant from Belarus, whether you want to or can afford to do it is a / soon will be a different argument. Catch these things early enough with nuked bearings and then the drun shaft will not be ruined. Bearings are about 6 quid or less each and the oil seals less than 10 quid. The most common bearing sizes used in this industry are 6204 6205 6206, 6305 6306 or 7 all very common the problem is the oil seals are not often common sizes e.g Samsung.

    #464906
    Specialist01269
    Participant

    Ideas yep: Scrap it, put it down to experience & move on. You can’t buy New spares and buying something like that used can open up a whole other can of worms.
    Welcome to our world:confused:​​​​​​:(

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