BEKO AB910S Freezer not freezing – red warning exclamation mark showing

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  • #96867
    John Morris
    Participant

    Hey folks,
    Hoping you guys can help please!
    I have a BEKO AB910S and the Freezer has stopped freezing.
    The red light (exclamation mark) on the door is on.
    The freezer is not freezing but it is the same temp as the fridge.
    Has anyone come across this before??
    I have cleaned the areas around the vents inside the rear panel and also the blades of the fan which were thick with dirt.
    Would greatly appreciate your help and advice.
    Many thanks.

    #465118
    electrofix
    Moderator

    is it getting cold anywhere ie is the fridge at the correct temp of between 2 and 5 degrees or is it at room temp ?

    Dave

    #465119
    adv
    Participant

    take it this is a fridge freezer ? american type .or upright ?

    #465120
    electrofix
    Moderator

    adv wrote:take it this is a fridge freezer ? american type .or upright ?

    American

    Dave

    #465121
    John Morris
    Participant

    electrofix wrote:is it getting cold anywhere ie is the fridge at the correct temp of between 2 and 5 degrees or is it at room temp ?

    Dave

    Hey Dave (and ADV)

    Many thanks for responding to my post.

    The situation was that the freezer section was not reaching the -18deg target. It was still cold, as was the fridge.

    I let the unit defrost for 36 hours and restarted it and borrowed a thermometer to check the temps. The freezer is running at 3 to 4 degrees and the fridge is at 9 degrees.

    Have you guys any idea what the cause of this might be please?

    Keep up the great work and thanks again.

    John

    #465122
    electrofix
    Moderator

    1 is the compressor running permanently ?

    2 if yes are the fans running in the freezer when the door is closed

    if yes to both then it sounds like a system fault which is faulty compressor or and gas leak

    Dave

    #465123
    John Morris
    Participant

    electrofix wrote:1 is the compressor running permanently ?

    2 if yes are the fans running in the freezer when the door is closed

    if yes to both then it sounds like a system fault which is faulty compressor or and gas leak

    Dave

    Hey Dave,
    1 is the compressor running permanently ? No
    2 if yes are the fans running in the freezer when the door is closed? It doesn’t seem that fans are running at all…

    #465124
    electrofix
    Moderator

    so I can assume from that if you put your hand on the compressor its cold ?

    Dave

    #465125
    electrofix
    Moderator

    right if the compressor is hot then its powered up. That means your control gear is working

    from what you say it sounds like a compressor failure which is a job for a refrigeration engineer. there is a long shot. Some later compressors use a capacitor to start the motor. If these fail you get the same symptoms. Don’t know if yours has one. bit tight on time now if I think on will look it up later

    Dave

    #465126
    John Morris
    Participant

    Thats great Dave thank you. You input is really appreciated.
    Have a great weekend!
    John

    #465127
    electrofix
    Moderator

    have checked model and it does not list a capacitor

    so I think you need an engineer with a possible compressor change or a new fridge

    Dave

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