hotpoint washing machine recall

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  • January 23, 2020 at 4:28 pm #97091
    snig
    Participant

    Anyone know what mods they are doing on the latest recall ? I have a customer who doesn”t want to wait and asked me to do it. I’m very loathed to get involved but curious to know what they are doing ? I understand its to do with interlocks burning during heating cycle and i did replace this interlock 6 months back because it hadf burnt out !

    January 23, 2020 at 10:13 pm #466094
    electrofix
    Moderator

    I think in some cases they are just swopping machine

    take it you have read this post
    https://www.ukwhitegoods.co.uk/forums/forum/trade-member-forums/trade-forums/general-trade-forum/854537-whirlpool-washer-recall

    Dave

    January 24, 2020 at 8:31 am #466095
    snig
    Participant

    Thanks, i hadn’t seen that thread ( even though i did a search ! ). I carried out that repair, new interlock and amp tags, 6 months ago so should be fine.Hopefully i can reassure her but still allow whirlpool to come and look when they can

    January 27, 2020 at 6:07 am #466096
    Kentish
    Participant

    Why would you risk getting involved?
    The repercussions don’t bear thinking about.

    January 27, 2020 at 7:35 pm #466097
    kaibart
    Moderator

    They are not repairing any of them they are exchanging all of them;)

    January 27, 2020 at 8:11 pm #466098
    electrofix
    Moderator

    found another tumble dryer today. was called out to fit a belt and its un modified. quite a lot of lint at the rear as well so they are lucky

    told them to ring Hotpoint and get it swopped as its also cheaper than a repair

    Dave

    January 28, 2020 at 4:31 pm #466099
    snig
    Participant

    Kentish wrote:Why would you risk getting involved?
    The repercussions don’t bear thinking about.

    Totally agree, won’t be getting involved and have advised to wait for whirlpool to arrange visit

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