No heating when my tumble dryer is on

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  • February 20, 2020 at 9:14 am #97230
    jaguarxjsport
    Participant

    My tumble dryer is not heating the clothes, there is no heat when it is working, this is the front of the tumble dryer, i am not sure what make or model it is, please someone help me as i need it back to normal as soon as possible, thank you.
    John

    February 20, 2020 at 10:04 am #466604
    kwatt
    Keymaster

    Thermostat/s?

    Without a make and model it’s not really possible to help.

    K.

    February 20, 2020 at 10:12 am #466605
    iadom
    Moderator

    Possibly a built in White Knight. There will be a rating plate or label stuck on the back. It needs dragging out which you would have to do to repair anyway. If it is a White Knight they often have a small red reset button on the back as well.

    Heating element possibly most common failure on these, also a small stat set into the heater plate can fail. If it is not just a tripped reset button then it will need someone with suitable electrical knowledge and test equipment to isolate the fault.

    February 21, 2020 at 7:32 pm #466606
    jaguarxjsport
    Participant

    Ok i cannot see a reset button, i cannot uplaods any photos due to being out of linit quota even for 1 small photo, the make and model number is Diplomat APM 8620, is it repairable or is it cheaper to just to rplace it? I have had it for 14 years now.

    February 21, 2020 at 7:41 pm #466607
    jaguarxjsport
    Participant

    k i cannot see a reset button, i cannot uplaods any photos due to being out of limit quota even for 1 small photo, the make and model number is Diplomat APM 8620, is it repairable or is it cheaper to just to replace it? I have had it for 14 years now.
    Thank you.

    February 21, 2020 at 8:10 pm #466608
    iadom
    Moderator

    Until the fault is isolated it’s not possible to know if it is repairable at a reasonable price. Still looks like a White Knight rebadge to me. Are there any other numbers at all on the rating plate stuck on the back?

    February 21, 2020 at 9:08 pm #466609
    jaguarxjsport
    Participant

    The details on the sticker at the back are
    2500 W Heater
    200 W Motor
    2700W
    V 230-240
    Hz 50
    Fuze 13 A
    CODE 1306 412 15020
    Diplomat
    IPX 4
    Thats all there is, i can send photos in email but for some reason it will not let me attach any on here.
    John

    February 21, 2020 at 9:09 pm #466610
    jaguarxjsport
    Participant

    [h=1]Diplomat Sensordry APM 8620[/h]

    February 21, 2020 at 9:17 pm #466611
    iadom
    Moderator

    Definitely a White Knight, code number confirms that. Still needs opening up and components testing electrically. My money would be on the element.

    February 21, 2020 at 9:20 pm #466612
    iadom
    Moderator

    This is the element to give you some idea of cost, always assuming that is the cause of the fault.
    https://shop.ukwhitegoods.co.uk/ps3402-tumble-dryer-element

    February 21, 2020 at 9:43 pm #466613
    jaguarxjsport
    Participant

    Thank you iadom, I will see if my electrician can have a look, hopefully it will be a quick fix, if not then a new dryer required.

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