No power on Candy GVC D101WB

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  • March 31, 2020 at 3:21 pm #97401
    mike08
    Participant

    Have an issue here with our tumble dryer which only happened yesterday. No power coming to the unit at all. Had a look at the plug and it had a brown mark on it, like overheating/burning or a short, so I checked the fuse and it was fine. Just cut off the old plug which was a sealed unit as I assume there had been a short in the wire inside and fitted a new plug. Still not a thing when I turn the dial on?? Double checked washing machine in same socket and its working fine.

    My question is…
    Is there a simple fuse/cutout switch etc located on the tumble dryer anywhere before I start digging deeper trying to trace electrics? I would have assumed there was a thermal cutout protection which maybe is used to bring a heating element back on, but this is total loss of power to the unit with absolutely no signs of life or nothing on the display

    Thanks

    March 31, 2020 at 5:13 pm #467485
    electrofix
    Moderator

    you need to check if live and neutral are getting to the board

    if yes its a board problem

    Dave

    March 31, 2020 at 5:26 pm #467486
    mike08
    Participant

    Found the original purhase invoice along with an extra 4 year warranty, so I have left it alone and contacted the seller as it’s covered under their extended warranty. Using a meter with non contact voltage sensor which I forgot I had, I see their is power entering the rear of the machine anyway, so looks like it’s going to be something internal like a board

    March 31, 2020 at 5:53 pm #467487
    electrofix
    Moderator

    does sound like a board problem. great you found the warranty as they will just swop board

    Dave

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