Samsung RSH1DBRS fridge freezer ice problem

Shuggie_h wrote:Hi,

I have Samsung RSH1DBRS side by side American style fridge freezer which has developed an issue yesterday.

We hadn’t had the ice maker set to cubed or crushed for a while, and my daughter has used up all of the ice in the hopper.

I changed the setting for it to make ice and it make the usual electrical noises like it was doing the right thing. Later on tried to get ice but the hopper was still empty.

I pulled up the hopper to have a look and found that the ice cube tray was full of ice cubes. I don’t know how to initiate the motor to twist the tray as it should to empty itself into the hopper, and any changes I make to the buttons on the front of the machine don’t make any difference I’m afraid…

Any advice or info on what I can do to rectify this problem would be much appreciated…

Thanks in advance

Shuggie

Hello Shuggie,

If you havent used the ice maker for a little while the cubes may have slightly defrosted and then refrozen (i have had similar issues on commercial units)

If possible try and remove the ice by hand or hot water and then leave the unit to make more ice and re-try it again