ISE10 1406W (aka Asko WM25) fault codes F3 & F4. Birmingham (north) based engineer?

Home Forums Public Support Forums Help And Support Washing Machine Help Forum ISE10 1406W (aka Asko WM25) fault codes F3 & F4. Birmingham (north) based engineer?

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  • #97595
    rdewsbery
    Participant

    So after 12+ years service, our ISE10 has thrown both fault codes at once.

    We’ve had a few F3s, so I know the drill. This time as well as checking for foreign objects, I went all the way along the drain pathway to the sink, and cleared it all out. But turning the machine back on again, the same F3&F4 faults are still showing.

    Does anyone know what the problem might be? And is there anyone in north Birmingham/Sutton Coldfield that could fix?

    #468569
    rdewsbery
    Participant

    I should have said that for the past month or two, it’s tripped the main circuit breaker on the house electrics several times. Though each time resetting the CB and restarting the WM sees it finish the wash without further incident.

    #468570
    electrofix
    Moderator

    does the display show segments for both faults lit at the same time ?

    one is a fill fault the other a drain the only thing they sort of have in common is the water level switch

    Dave

    #468571
    iadom
    Moderator

    When you get the F3 has the machine actually failed to drain? I’m just wondering if the CB tripping might be related to the motor and also giving spurious error messages. This early ISE machine had a brush gear FHP motor unlike the later machines which used an induction motor. Have you ever had the motor brushes changed on this machine. Even with modest use they would be near end of life after 12 years. When it is set to a spin cycle does it sound a little harsh or ‘crackling’ ?
    The motor is quite easy to remove to allow the brushes to be inspected.

    #468572
    rdewsbery
    Participant

    We had an engineer out, took the back and top off, sucked his teeth a few times, then said that the machine was probably on its way out, the bearings were shot, not worth repairing, and basically a bit rubbish. He did offer us a £50 discount on something new (and disposable, I dare say). He didn’t look at the brushes, and put it back together. At which point the faults cleared, and it worked again.

    it’s worked fine for a further five months, but last week started making a popping sound and some flashes (plus that lovely ozone smell). I’m not an engineer, but even I know that’s the brushes gone. Hopefully I haven’t buggered the armature by not checking and replacing the brushes five months ago. And zero stars for the engineer I called out.

    thanks all.

    #468573
    iadom
    Moderator

    These are the genuine brushes for that model. https://shop.ukwhitegoods.co.uk/ask8801195-asko-asea-fhp-washing-machine-carbon-brushes

    At this age you could use other FHP brushes as long as the ends of the carbons are the correct angle.

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