Home › Forums › Public Support Forums › Help And Support › Washing Machine Help Forum › New washing machine shrinking clothes at 20/30 degrees
- This topic has 4 replies, 2 voices, and was last updated 5 years, 10 months ago by
James Robert.
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June 11, 2020 at 6:35 pm #97800
James Robert
ParticipantHi
I brought a new washing machine just before lockdown and thought i was putting on weight as my washed clothes felt a lot tighter than normal.
I started to measure my clothes before and after wash and noticed all ad shrunk,some by a couple of inches.
When i noticed i immediately turned off the spin cycle and spun them separately for 2 minutes or just hung them up abov the bath to catch the drips but the problem persisted.As its new ive only used for quick washed which ar either 20 or 30 degrees(which doesn’t clean too good) according to the manual.
anyone know of any reason why this is happening or my legal rights as my clothes are now ruined?
plus i cant do any washing now.
Its a Haden(no ive never heard of them either)HW1206.
June 11, 2020 at 10:51 pm #469565don
Moderator99{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of all modern machines are cold fill only. Is the machine connected to the cold fill as it sounds it may be connected to the hot which would make the clothes shrink?
Is this a new machine? Where was it purchased from? Who installed the machine?
Don
June 12, 2020 at 12:51 am #469566James Robert
Participantyeh its connected to cold tap underneath sink(presuming thats the cold fill?) only.
the sink in my kitchen was move to other side of room years ago so now theres couple metres extra piping which sometimes results in hot water coming out the cold tap for 10-20seconds….could this be reason?
oh the door doesnt get hot when i touch it.
June 12, 2020 at 6:30 am #469567don
ModeratorTo make sure I would disconnect the hose and let the water run into a bucket to make sure the water is indeed cold.
That aside if it is a new machine I would call the retailer and get them to sort it out.
Don
June 14, 2020 at 9:40 pm #469568James Robert
Participantdon wrote:To make sure I would disconnect the hose and let the water run into a bucket to make sure the water is indeed cold.
That aside if it is a new machine I would call the retailer and get them to sort it out.
Don
thanks yeh i phoned and emailed but they just ignore me.
ill go get a bucket tomorrow to test.
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