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Appreciate there are already some threads on washing machines staining clothes but think mine is slightly different. 30 degree wash all is fine. Pop on a 60 degree wash (for whites) the whites come out as a beige/off white colour with brown marks. The marks in some places look spotty like they match the holes in the drum. And no amount of boil washing, stain remover, back to white products will restore them back to white. In the bin they go. Have tried cleaning the filter and the drum and a boil wash with soda crystals (no clothes in machine) and still it stains clothes. Having read reviews on Logik washing machines, I may need to just purchase a better one, not Logik! Am just curious why on a hot wash clothes are stained beyond recoverable but 30 degree wash all is fine?
The hole patterns on clothes leads to the the answer to your problem. Underneath the drum there will be a thin layer of sludge, on the back of the drum, as on the inside back of the plastic tank too.If you wash at 30 the temperature is too low for any deposits to come off and depending upon which 30 degree programme you are using ( typically a quick wash perhaps? ) the spin speed maybe low meaning that the clothes are less compressed against the drum holes which is why you do not seem to get the problem. This is a an ever increasing problem where low temperatures are all the rage on the premise of saving running costs ( which is peanuts! ) but the knock on affect is a zapped washing machine and can and does occur whether your washing machine cost circ 200 quid or 2000 quid domestic water softener fitted or not.
Your best course of action is 3 cap fulls of liquid lemon multi-purpose Flash run at 60 or above which you may have to do 5 times. The initial couple of times will cause you problems with a fair amount of rubbish coming off and if that is the case you just have to carry on until it all finally clears. Check your pump filter before doing anything and also the outlet pumping- under the sink nozzle not set at the wrong angle so sink water back fills into your machine!
Jet Black jelly like substance in the soap dispenser unit very common and I think this is just from the water supply, possibly magnetite ( an iron oxide ) – the only problem, as far as I am aware, is it causes is blocked up water nozzles especially the fabric conditioner nozzles.
What powder are you using and how much in quantity?
If all else fails, and someimes it will, it will be a new washing machine……best of luck with that one! PS the reviews on Logik are mixed because many reviews are done within 2 hours of unpacking the machine. The good thing about them is the tank is dismantleable should the need arise to replace bearings which is more than can be said for £850 Bosch model WAW325HOGB!.OOPS I forgot. If your machine has noisy bearings, which you do not mention, it can be grease coming from the worn rusty bearings either as the main cause or an additional factor. It is very common that the oil seals fail prematurely ( 2 to 3 years ) on “all makes” as the factories do not use a lubricate on the oil seal = friction = wear = water = zapped bearings.
You can try running the machine’s “drum cleaning” program. They usually have it indicated right on the face panel. If it’s not, I recommend reading the user’s manual carefully because there might be instructions on how to perform the procedure and what can be the reasons for those stains.
Is it not possible to remove those stains from clothes? Did you try stain remover amazon or any other stain-removing solution? They usually work wonders even with the worst stains that are extremely difficult to remove.
Again, I think the reason for this might be the hidden grease somewhere. If the cleaning program does not help, then better call a professional for help.
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