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Ordered a part on the trade site 7 days ago. It is showing as ‘order complete’ no tracking available info and part nowhere to be seen!! Telephone on trade line is not available (it would be nice if they updated the website) online chat is unavailable and no response to the last two emails
Just a long shot but does anyone have access to a secret contact that will actually respond? Retail team quote just that “we are retail and nothing to do with trade” fantastic service :rolleyes:
it is part of whirlpool is it and not connect in disguise
not used the trade site myself in fact did not know they had one. Used to ring up purley way years ago but since the internet started no had the need
Dave
It is definitely Whirlpool trade Dave, or actually perhaps I should have said “Hotpoint”
https://b2b.hotpoint.co.uk/that makes sense now
never used it
did some searches in case anything popped up but no
unless anyone else has any ideas
Dave
Only contact I have is emmajane_lander@whirlpool.com
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