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  • #97953
    Dave s
    Participant

    hi all hope you can help i have a beko wix85400 3 weeks ago it started overflowing from the soap dispenser we turned machine of emptied and tried to power back up no power to machine had an engineer come out and he said it needed a main board but 3 weeks later says he cannot source one . on e spares the have a dc module is this the main board hope you can help

    #470232
    electrofix
    Moderator

    probably not

    the model you state is wrong
    please let me have the correct
    model no
    serial no
    and commercial code ( begins 7 )

    Dave

    #470233
    Dave s
    Participant

    Hi dave model is wix845400 serial number 18-601121-08 commercial code 7178483200 Thanks

    #470234
    electrofix
    Moderator

    is this machine under 2 years old ?

    it look like an integrated machine is it ?

    if the answer is yes to both of the above then its probably under guarentee. All Beko integrated units carry a 2 year warranty

    Dave

    #470235
    Dave s
    Participant

    yes machine is only 13 months old spoke to Beko who said it was not covered as we didnt register with them for 2 yr warranty engineer who cant source part was from my insurance company im just trying to find what part i need to order as ive had no washer for 3 weeks now or do i go out and purchase new machine

    #470236
    electrofix
    Moderator

    Hmm bit of conflicting info here

    you say you rang up and they said since you did not register you dod not get the extra guarentee

    when i rang up once for a landlord to register his cooker at a tennants house was told i dont need to register every one

    it is in terms and conditions. I would ring up again and push them if they say no i would start moaning on facebook or the like about having a scrap appliance after 18 months because you forgot to register and on top of that little or no spares available to fix it. these companies dont like negative press in public arenas so its worth a go

    Dave

    #470237
    Dave s
    Participant

    Thanks Dave took top of and had a look inside dc module has blown have ordered one thanks for all your help

    #470238
    electrofix
    Moderator

    well dont think musch of your engineer if he missed that one

    Dave

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