Home › Forums › Public Support Forums › Help And Support › Fridge And Freezer Forum › Fridge of double unit cool, not cold – smart answers needed please.
- This topic has 12 replies, 2 voices, and was last updated 5 years, 8 months ago by
philipg99.
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AuthorPosts
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August 1, 2020 at 3:21 pm #98108
philipg99
Participant70/30 IKEA/Whirlpool 12 yrs old. Freezer ok, at -20 deg C
But fridge struggling to hold 10 deg. C
Have had it out hoping to see a dirty condenser/radiator, but very clean
Can’t see any fan, maybe ‘cos of full-sized radiator.
Fridge condensate tray was full of water. Drain tube now unblocked.
Magnetic door seal is in good condition, fully attached to door, fully magnetic, and have disconnected carcass door to ensure full engagement.
Have removed fridge light bulb, though it was switching off ok.
Since freezer is good, then I assume the compressor, pump, gas circuit, capacitor etc. must all be good.
Thermostat in fridge at max (7) but cannot see how to access it – is thermostat replacement a DIY job? Must be a long thermo-couple to thread.
Any bright suggestions please ?August 1, 2020 at 5:44 pm #470911electrofix
Moderatorwhats the model ?
should be a model and a 12nc number on it
Dave
August 4, 2020 at 11:59 am #470912philipg99
ParticipantThanks Dave.
Did you get my reply of Aug 2nd with photo of nameplate ?
I routed it by email to ‘admin@ukwhitegoods.co.uk‘
Was this right ?
philipg99August 4, 2020 at 12:10 pm #470913electrofix
Moderatori am not admin m8 just a lowly moderator
so no did not see it
Dave
August 4, 2020 at 12:21 pm #470914philipg99
ParticipantThis was the email I sent (with modified text re photo)
Thanks for your quick response Dave.
I have tried here to attach photo of I/D plate inside fridge compartment, also photo of possible thermostat location but file sizes are too big at 2.4MB apparently. Can I email them? sorry, I’m on a learning curve here….
I don’t see a 12nc reference anywhere I’m afraid.
Is ‘CBI 651 WN’ the model number? (on the photo)
Will there be any I/D any where else?I note now that its cooling comes from the back inside panel of the fridge which is colder than the other sides/top/bottom.
I would expect to be able access the thermostat device.
I have tried here to attach a photo of the thermostat/light housing (light bulb removed, as you see in my mirror)
Would have thought that I could pull/prise off the thermostat knob to perhaps allow the plastic housing to be released, but the knob is tight on its spindle – I don’t want to break it.As soon as I switched power back on and turned the thermostat knob back to ‘7’ the compressor immediately cut back in, so all seems healthy on the actual operation of the unit.
Thanks for any help.
Apart from the cost of a new unit I would hate to take this one down to the local tip – throw away society, environment etc.
philipg99August 4, 2020 at 12:29 pm #470915electrofix
Moderatorto attach photos you have to host them on another site like google etc. Then post a public link to it
Dave
August 5, 2020 at 10:04 pm #470916philipg99
ParticipantFinally got the photos on to google drive.
nameplate – https://drive.google.com/file/d/1VT917d4bK7LG-2vqekezZfd-RwcNSOh3/view?usp=sharing
thermostat cover – https://drive.google.com/file/d/1MsqJoW8Lwj_QsijOOerNTc8zRXd5gECU/view?usp=sharing
Hope this helps
philipg99August 5, 2020 at 11:13 pm #470917electrofix
Moderatorfrom what i can see knob should just pull off
stat part no is 481228238175
https://shop.ukwhitegoods.co.uk/catalogsearch/result/?q=481228238175
Dave
August 7, 2020 at 12:07 pm #470918philipg99
ParticipantThanks Dave.
Have removed the stat knob (with molegrips, took all my strength, but nothing broken)
Sorry to carry on so, but cannot see how to remove the plastic unit containing the thermostat.
there must be a catch or some trick to unhook it from the fitting in the fridge side wall.
I am a good DIYer but this has got me beat just now. see my photo above ?
Thanks for any help.
Will order the statAugust 7, 2020 at 12:19 pm #470919electrofix
Moderatordont do enough fridges to know but they can be fun. normally the is a screw then they have a few plastic lugs which most of the time you have to slide forward or backward to un latch
if i could find a pic of the cover it would give me a clue but cant find one anywhere
Dave
August 14, 2020 at 9:35 am #470920philipg99
ParticipantHi Dave, have been trying everything to get the cover off the stat. Scared I might damage the fridge wall.
Could you please let me know the exact model number – I need to quote this correctly to Whirlpool to get any advice or to get a manual.
I attach the photos of both the nameplate and the stat cover again to save you searching.
Notice my nameplate does not state “Model No.” as such, hence my query.
Sorry to pester, but thanks for any more thoughts
https://drive.google.com/file/d/1VT917d4bK7LG-2vqekezZfd-RwcNSOh3/view?usp=sharinghttps://drive.google.com/file/d/1MsqJoW8Lwj_QsijOOerNTc8zRXd5gECU/view?usp=sharing
August 14, 2020 at 9:57 am #470921electrofix
Moderatorif you quote the number off the label starting 8539 thats the 12Nc number which ties it down to one machine the next number starting 11 is the serial
quote both of those and you should have no problem
have got the manual but its simplistic. shows part breakdown and part numbers but does not include how to take it apart to repair. unless whirpool have got in house info you hopefully need to talk to someone who has done the job
Dave
August 27, 2020 at 9:53 pm #470922philipg99
ParticipantThanks Dave. I will get the stat cover off shortly. Is there anything else besides the stat I should change ? e.g. the defrost timer ? Does my unit have a fan at the back? Model No. 8539 762 15040
Thanks for your help. Will try not to pester you any more ! -
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