Fridge of double unit cool, not cold – smart answers needed please.

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • #98108
    philipg99
    Participant

    70/30 IKEA/Whirlpool 12 yrs old. Freezer ok, at -20 deg C
    But fridge struggling to hold 10 deg. C
    Have had it out hoping to see a dirty condenser/radiator, but very clean
    Can’t see any fan, maybe ‘cos of full-sized radiator.
    Fridge condensate tray was full of water. Drain tube now unblocked.
    Magnetic door seal is in good condition, fully attached to door, fully magnetic, and have disconnected carcass door to ensure full engagement.
    Have removed fridge light bulb, though it was switching off ok.
    Since freezer is good, then I assume the compressor, pump, gas circuit, capacitor etc. must all be good.
    Thermostat in fridge at max (7) but cannot see how to access it – is thermostat replacement a DIY job? Must be a long thermo-couple to thread.
    Any bright suggestions please ?

    #470911
    electrofix
    Moderator

    whats the model ?

    should be a model and a 12nc number on it

    Dave

    #470912
    philipg99
    Participant

    Thanks Dave.
    Did you get my reply of Aug 2nd with photo of nameplate ?
    I routed it by email to ‘admin@ukwhitegoods.co.uk
    Was this right ?
    philipg99

    #470913
    electrofix
    Moderator

    i am not admin m8 just a lowly moderator

    so no did not see it

    Dave

    #470914
    philipg99
    Participant

    This was the email I sent (with modified text re photo)
    Thanks for your quick response Dave.
    I have tried here to attach photo of I/D plate inside fridge compartment, also photo of possible thermostat location but file sizes are too big at 2.4MB apparently. Can I email them? sorry, I’m on a learning curve here….
    I don’t see a 12nc reference anywhere I’m afraid.
    Is ‘CBI 651 WN’ the model number? (on the photo)
    Will there be any I/D any where else?

    I note now that its cooling comes from the back inside panel of the fridge which is colder than the other sides/top/bottom.
    I would expect to be able access the thermostat device.
    I have tried here to attach a photo of the thermostat/light housing (light bulb removed, as you see in my mirror)
    Would have thought that I could pull/prise off the thermostat knob to perhaps allow the plastic housing to be released, but the knob is tight on its spindle – I don’t want to break it.

    As soon as I switched power back on and turned the thermostat knob back to ‘7’ the compressor immediately cut back in, so all seems healthy on the actual operation of the unit.

    Thanks for any help.
    Apart from the cost of a new unit I would hate to take this one down to the local tip – throw away society, environment etc.
    philipg99

    #470915
    electrofix
    Moderator

    to attach photos you have to host them on another site like google etc. Then post a public link to it

    Dave

    #470916
    philipg99
    Participant
    #470917
    electrofix
    Moderator

    from what i can see knob should just pull off

    stat part no is 481228238175

    https://shop.ukwhitegoods.co.uk/catalogsearch/result/?q=481228238175

    Dave

    #470918
    philipg99
    Participant

    Thanks Dave.
    Have removed the stat knob (with molegrips, took all my strength, but nothing broken)
    Sorry to carry on so, but cannot see how to remove the plastic unit containing the thermostat.
    there must be a catch or some trick to unhook it from the fitting in the fridge side wall.
    I am a good DIYer but this has got me beat just now. see my photo above ?
    Thanks for any help.
    Will order the stat

    #470919
    electrofix
    Moderator

    dont do enough fridges to know but they can be fun. normally the is a screw then they have a few plastic lugs which most of the time you have to slide forward or backward to un latch

    if i could find a pic of the cover it would give me a clue but cant find one anywhere

    Dave

    #470920
    philipg99
    Participant

    Hi Dave, have been trying everything to get the cover off the stat. Scared I might damage the fridge wall.
    Could you please let me know the exact model number – I need to quote this correctly to Whirlpool to get any advice or to get a manual.
    I attach the photos of both the nameplate and the stat cover again to save you searching.
    Notice my nameplate does not state “Model No.” as such, hence my query.
    Sorry to pester, but thanks for any more thoughts
    https://drive.google.com/file/d/1VT917d4bK7LG-2vqekezZfd-RwcNSOh3/view?usp=sharing

    https://drive.google.com/file/d/1MsqJoW8Lwj_QsijOOerNTc8zRXd5gECU/view?usp=sharing

    #470921
    electrofix
    Moderator

    if you quote the number off the label starting 8539 thats the 12Nc number which ties it down to one machine the next number starting 11 is the serial

    quote both of those and you should have no problem

    have got the manual but its simplistic. shows part breakdown and part numbers but does not include how to take it apart to repair. unless whirpool have got in house info you hopefully need to talk to someone who has done the job

    Dave

    #470922
    philipg99
    Participant

    Thanks Dave. I will get the stat cover off shortly. Is there anything else besides the stat I should change ? e.g. the defrost timer ? Does my unit have a fan at the back? Model No. 8539 762 15040
    Thanks for your help. Will try not to pester you any more !

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