Help please with my Beko ASD211B Fridge freezer not cold enough

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  • August 14, 2020 at 11:36 am #98175
    Steve Dobson
    Participant

    Our beko ASD241 fridge freezer is just not getting cold enough, put a thermometer in there and its showing 6 degrees for the fridge and -5 degrees for the freezer, the compressor seems to be constantly on too
    it came up with the red triangle and E 13 but that has cleared itself now

    anybody any ideas?

    August 14, 2020 at 11:46 am #471197
    electrofix
    Moderator

    E13 is a freezer fan error

    check the freezer fan is operating

    in this weather make sure the unit has space around it to get rid of the heat

    Dave

    August 14, 2020 at 12:20 pm #471198
    Steve Dobson
    Participant

    electrofix wrote:E13 is a freezer fan error

    check the freezer fan is operating

    in this weather make sure the unit has space around it to get rid of the heat

    Dave

    where would the freezer fan be?

    is it located behind the back of the freezer behind the internal panel?

    August 14, 2020 at 1:02 pm #471199
    electrofix
    Moderator

    correct behind the panel

    Dave

    August 19, 2020 at 11:17 pm #471200
    Steve Dobson
    Participant

    electrofix wrote:correct behind the panel

    Dave

    checked the fan and its working fine, any ideas how to get it colder, its set at -19 for the freezer and 1 degree for the fridge but just wont go no lower than -5 in the freezer and +6 degrees in the fridge?

    August 20, 2020 at 8:33 am #471201
    electrofix
    Moderator

    when you took the covers off the fan was there any sign of ice build up

    its starting to sound like a system fault as you say the compresser never stops. its looking like a compressor fault or lack of gas both of which are specialist faults


    Dave

    August 21, 2020 at 6:01 am #471202
    Steve Dobson
    Participant

    electrofix wrote:when you took the covers off the fan was there any sign of ice build up

    its starting to sound like a system fault as you say the compresser never stops. its looking like a compressor fault or lack of gas both of which are specialist faults


    Dave

    no ice on the fan at all, the fan has been replaced in its past and found that the wire had been cut and connector blocked back together and this was on the freezer pipe, to which i have sorted properly and now the fan error hasnt come on since,

    does anybody know the rough price to have it regassed? im in the midlands

    August 21, 2020 at 8:37 am #471203
    electrofix
    Moderator

    look to see if we have a repairer listed for your area that does refrigeration and ask for a rough quote over the phone. They will also likely know the possibility of the compressor being faulty

    https://www.ukwhitegoods.co.uk/search/find-an-appliance-engineer

    Dave

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