Been asked to advise a customer on an old Hotpoint Tumble Dryer Model TDC32P, serial no. 18104045. Entering the details on the Hpt website recall page the serial no. isn’t recognised, have also been on Live Chat for them and been told it’s not affected, yet I would have thought it’s construction was the same as the other models that have been subject to the recall. Anyone advise?
The recall only affects the new generation CTD/VTD and equivalent onwards, introduced around 2004. Although the basic design is similar, the construction became much flimsier at this point, ie thinner steel and less bracing, allowing the housing to flex and dust to escape past drum seals when the drum became pressurised due to blocked airways.