Zanussi DES-959 – Error Code AL3

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  • September 8, 2020 at 4:38 pm #98311
    jonnyollet
    Participant

    Hi

    Looking for some help with our dishwasher.
    We keep getting the error code AL3 and when we open the door, the water has not drained away. If I run the rinse program then the water is drained away.

    I beleive that the heating element and/or board had gone… if I open the door mid-cycle, the water is cold.

    Has anyone seen this issue before? What should I be looking for?

    We are due to renovate our kitchen early next year so not looking to replace it if possible.
    Thanks in advance

    September 8, 2020 at 4:53 pm #471801
    electrofix
    Moderator

    yes AL3 is a heater fault

    it looks like it may be this one
    https://www.ebay.co.uk/itm/AEG-Electrolux-Zanussi-Dishwasher-Dryer-Heater-Element-1523494233-24D620-/293298543544
    this is a lot cheaper then normal
    https://shop.aeg.co.uk/dishwashers/dishwashers/heating-elements/heating-element-240v-2100w/p/1523494233

    but you need to check its correct or let me have all the info of the label as there is more than one machine with this model
    you also need to check the old heater to make sure its gone

    Dave

    September 8, 2020 at 5:35 pm #471802
    jonnyollet
    Participant

    Thanks Dave.

    I cannot seem to post a picture of the label so I will just write it out…
    Zanussi
    Mod: DES 959
    Wash: 200W, Drain 200W
    Water pressure: min 7psi, 49kN/m2; max 110psi, 758kN/m2
    Made in Italy
    Prod. No. 911886007
    Ser. No. 04610069
    Type: 911N81-6F
    220-240 V ~50Hz 2300W
    Fuse for current: 10A

    Is the best way to test the heater is to run a continuity test across the element?

    Thanks again

    September 8, 2020 at 5:42 pm #471803
    electrofix
    Moderator

    i assume there is not an 01 after 911886007 in which case we assume 00

    inwhich case heater part no is 1523494233

    it means above should be correct
    you still have to check its gone

    as for pics, because of server space you have to host pics on another server and post a public link

    Dave

    September 8, 2020 at 6:56 pm #471804
    jonnyollet
    Participant

    Thanks again Dave.
    You can see the photo here…
    https://imgbox.com/lItXfUSu

    Thanks

    September 8, 2020 at 9:32 pm #471805
    electrofix
    Moderator

    yes that heater should be correct one you just need to check yours has failed

    Dave

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