qualtex spares delivery

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  • September 9, 2020 at 1:45 pm #98319
    mikehha
    Participant

    why does it take qualtex so long to send out spares to the trade when one of my customers orderd something at 7.46pm from asw(appliance spares warehouse) and it was there next day .

    September 23, 2020 at 7:10 am #471822
    Simon46
    Participant

    Mines definitely quicker. My spend has gone up though

    September 23, 2020 at 8:33 am #471823
    electrofix
    Moderator

    mikehha wrote:why does it take qualtex so long to send out spares to the trade when one of my customers orderd something at 7.46pm from asw(appliance spares warehouse) and it was there next day .

    probably down to ratings and feedback. If they get bad feedback it will look bad, so they are prioritizing orders that can hurt that. we cant moan so we are last

    to be fair thing are getting better but with the new resrictions dont know where it will go

    Dave

    September 25, 2020 at 8:43 am #471824
    grooster
    Participant

    My account still isn’t working yet. I’m using Aswo and Maddocks a lot more now and find their service to be great. Even if they reopen my account (i regularly spent more than 1K a month) Im not sure i’ll go back now.

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