Candy error 21

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  • December 17, 2020 at 1:42 pm #98807
    macdonald135
    Participant

    Hi

    I recently replaced the PCB on my candy GVS c9dcg-80 as I had a different error before. Now it’s saying e21, I’ve cleaned the condenser and box but still the same error. The dryer runs for a bit but gives no heat. I tried the self diagnosis process but it fails straight away with e21. What should I do next? Thanks

    December 17, 2020 at 2:14 pm #473888
    electrofix
    Moderator

    have you checked the thermostats on the heater ?

    Dave

    December 17, 2020 at 2:29 pm #473889
    macdonald135
    Participant

    Hi
    i don’t have much knowledge on elctronics/dryers tbh. I’ve watched YouTube videos to gain knowledge.

    I took the top off and also the back bit that covers the heating element..I think. It had two main connectors on the top. How do I test them? With a multimeter? Do you think this will be an easy fix or is it better to just buy a new one?

    Thanks

    December 17, 2020 at 3:25 pm #473890
    electrofix
    Moderator

    well if overheat stat has gone on the element its normally a whole element although there is a rumour the stat may be avaiable now

    you need to get a meter where it buzzes when you join the leads. Then take the wires off the stat and put one lead on each terminal

    get a buzz ok
    no buzz and it may not be

    Dave

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