Sharp KD-HHH8S7GW2 Heat pump dryer error code e04

Home › Forums › Public Support Forums › Help And Support › Tumble Dryer Help Forum › Sharp KD-HHH8S7GW2 Heat pump dryer error code e04

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • February 11, 2021 at 11:16 am #99117
    Johnnyh44
    Participant

    Hi,
    After running a load of clothes for about 20 mins, my Sharp kd-hhh8s7gw2 heat pump tumble dryer display shows an error code E04 the clothes are still damp and no water is in the reservoir. Has anyone come across this before? Looked at the manual all it says e04 contact customer support but i can’t get through. Hope someone can help.

    Thanks John

    February 11, 2021 at 2:14 pm #475043
    kwatt
    Keymaster

    It means: Compressor connector is disconnected

    K.

    February 12, 2021 at 9:32 am #475044
    Johnnyh44
    Participant

    Thanks. I’ve take the side panel off and taken a few pictures, not sure what i’m looking for to be honest. There are wires going into a white connector but none coming out near to compressor. I can’t seem to upload the pictures to this thred.

    February 12, 2021 at 9:44 am #475045
    electrofix
    Moderator

    to put pics on

    host on another server and post a public link

    Dave

    February 12, 2021 at 1:28 pm #475046
    electrofix
    Moderator

    the plug on top of the compressor has no wires to it and it should

    Dave

    February 12, 2021 at 4:04 pm #475047
    Johnnyh44
    Participant

    Thanks that identify’s why it wasn’t working!! It’s brand new too, is it a fairly simple part to replace and fit?

    February 12, 2021 at 9:22 pm #475048
    electrofix
    Moderator

    brand new under warranty then leave it to them

    Dave

    February 14, 2021 at 2:20 pm #475049
    Johnnyh44
    Participant

    Machine is now working i’m well happy. The white connector was disconnected from the compressor. It has three holes which fit into the compressor plug.
    thanks john

    September 11, 2021 at 4:50 pm #475050
    lucasrangit
    Participant

    Hi [USER=”4209″]electrofix[/USER] and [USER=”2″]kwatt[/USER] , thanks for sharing this diagnosis.

    I have the same dryer (2+ years old) and E04 error code. The dryer air does feel warm (not as hot as I recall) and the coils behind the trap door are not warming up at all. Does that point to the same compressor connection issue? I want to double check before I take it down and open it.

    I cleaned the heat fins (it wasn’t bad), checked that the condensate line is not blocked (washer is able to drain to the same pipe), and reset the power circuit. Yet the issue is repeatable.

    Thanks!

    September 11, 2021 at 5:13 pm #475051
    kwatt
    Keymaster

    The fault code points to the same, yes.

    K.

    October 25, 2021 at 6:37 pm #475052
    lucasrangit
    Participant

    [USER=”2″]kwatt[/USER] I finally had time to open my dryer and found that my compressor is connected. Could it be something else? Hopefully that doesn’t mean the compressor is broken. The connection feels solid. Maybe not that straight but it didn’t come loose when I tugged at it but I didn’t pull hard to remove it in case it is delicate.

    1. https://i.postimg.cc/XJMhbwk5/A67473…DA99-AEEDA.jpg
    2. https://i.postimg.cc/9FFWjPJK/IMG-4799.jpg

    Like before I get the E04 error after about 15 minutes. Until then I can feel the compressor vibrate for a few seconds every few minutes. The compressor cooling fan works. However, the air in the dryer does not heat up. When the E04 error stops the dryer the compressor feels very hot.

    October 26, 2021 at 2:36 pm #475053
    kwatt
    Keymaster

    I’d expect in that case the board isn’t seeing the compressor then, why I don’t know.

    K.

    April 13, 2022 at 12:10 pm #475054
    lucasrangit
    Participant

    Just following up that my issue was the start capacitor for the compressor. You could tell that the compressor was powered and it would try to start with a spike in the current draw and then stop.

    Here’s a photo of the capacitor that needed to be replaced. It cost around 20 EUR.

    https://i.postimg.cc/XYB6TLBZ/IMG-7315.jpg

    Also, here is an explanation of all the error codes.
    https://i.postimg.cc/nLKMBpkG/sharp-error-codes.png

    Thanks for the help.

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)
  • You must be logged in to reply to this topic.