Manufacture date for a Hotpoint dryer

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  • #99502
    Clarus Dignus
    Participant

    Model: VTD00P
    Ind Code: 95313300000
    Serial No: 704120370

    I’ve been following this explanation:
    https://www.ukwhitegoods.co.uk/forums/forum/public-support-forums/help-and-support/washing-machine-help-forum/92570-manufacture-date-for-a-hotpoint-washing-machine?p=863529#post863529

    I think the year is 2007/2017 (first digit of serial no.) but I don’t know how to determine which one it is.

    Help determining the manufacture year would be greatly appreciated.

    #476663
    electrofix
    Moderator

    well it cant be 2017

    my first thought is some of these dryers were recalled for a fire risk

    has yours been modified

    see

    https://safety.hotpoint.eu/controlle…=UK&lang=en_GB

    Dave

    #476664
    Clarus Dignus
    Participant

    Does that mean the manufacture year is 2007?

    I’m trying to determine the manufacture year to determine if a recall is necessary. No, it’s not modified (yet).

    At the link you provided, I’m asked if the product was manufactured before or after September 2015 to determine if a recall is necessary.

    Year of purchase


    Dryers manufactured after September 2015 are not affected by this issue.

    If you purchased your dryer brand new after January 1st 2016 then your dryer is not affected by this issue and no further action is required. Your dryer already contains the modification that has been verified by the UK regulator to improve its safety and performance.

    #476665
    electrofix
    Moderator

    say yes to that and see where it goes

    if you have it wrong they will pick that up with the model and serial

    check for the green dot both inside the door and round the back. its a circular green sticker about 10mm across

    if

    Dave

    #476666
    Clarus Dignus
    Participant

    I’ve clicked:

    No, I bought my dryer brand new before January 1st, 2016

    Next, no green dots on dryer so I clicked:

    I confirm my dryer DOES NOT have a green dot sticker

    It then says:

    If you purchased your dryer brand new after January 1st 2016 then your dryer is not affected by this issue and no further action is required.

    Please enter the full model number (without spaces). The model number will contain at least one letter and can be found on the tag located either on the back of the dryer door or in the recess of the dryer door.

    After entering my model and serial numbers it says:

    We are sorry to let you know that unfortunately your dryer is one of the models that is affected by this recall.

    #476667
    electrofix
    Moderator

    then you contact them
    they will confirm its covered
    and i have heard one of the options is a new dryer but cant promise

    Dave

    #476668
    Clarus Dignus
    Participant

    I contacted them yesterday. The representative said he can’t assist me unless I provide him the year. I asked if he can determine the year from the model and serial number and he said no.

    How do I determine the year using the model and serial number?

    #476669
    electrofix
    Moderator

    think i would ring again hes talking through his behind

    if you look up owners manual
    https://www.manualslib.com/manual/70379/Hotpoint-Aquarius-Vtd20.html?page=16#manual

    it was written in aug 06 and no manufaturer keeps model numbers that long

    its not up to you to prove the date on a faulty , dangerous product they will know the date down to the day it was built and poss down to the hour

    If they do that again contact their customer relations dept.

    even a clear picture of the inside rear of the drum and i can tell you in seconds if it needs modifying

    Dave

    #476670
    Clarus Dignus
    Participant

    I contacted them again and spoke with a different representative. She said the year is 2007/2017 (which I already knew) but doesn’t know which one and that I have to contact the seller to find out.

    If they do that again contact their customer relations dept.

    That’s the department I’ve been contacting.

    #476671
    electrofix
    Moderator

    any drier made after jan 16 had a rivet fitted at the back of drum (see pic)

    if your dryer does not have the rivet its made before 2016 so must be 2007

    Dave

    #476672
    Clarus Dignus
    Participant

    Here is a picture from the inside of my dryer’s drum. It doesn’t appear to have a rivet as located in the picture you’ve provided me.

    [IMG2=JSON]{“data-align”:”none”,”data-size”:”full”,”src”:”https://i.ibb.co/nkD7brY/IMG-20210506-125814.jpg”}[/IMG2]

    #476673
    electrofix
    Moderator

    in that case it has to be made before 2016 as all dryers after that have it fitted

    if the only dates on offer are 2007 or 17 yours must be 2007

    Dave

    #476674
    don
    Moderator

    electrofix wrote:in that case it has to be made before 2016 as all dryers after that have it fitted

    if the only dates on offer are 2007 or 17 yours must be 2007

    Dave

    From the model number definitely 2007

    Don

    #476675
    Clarus Dignus
    Participant

    Excellent deduction. Thanks, Dave. I appreciate your time.

    Thanks for the confirmation, Don.

    #476676
    LaceyS
    Participant

    Sorry to jump on this thread.
    Could you confirm manufacture date for my Hotpoint tumble dryer please, trying to work out if it’s better to repair or just start again
    Model number TVM570P, industrial code 95686960000, serial number 010203107

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