ISE W288 Eco stopping mid cycle

Home Forums Public Support Forums Help And Support Washing Machine Help Forum ISE W288 Eco stopping mid cycle

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #99527
    Helen S
    Participant

    Hi. I bought this fantastic ISE washer back in July 2012 with a 10 year guarantee. I am aware that ISE is no more and that the guarantee is now worthless but nevertheless I was hoping to get a decent length of service from this washer and it hasn’t let me down until now.
    It started off by stopping mid cycle just in the cycle I used the most (colour/white but set to 40 degrees I think it was). The filter was cleared of a handful of coins but the machine refused to reset for a couple of days. Once reset and with some testing, it was clear that the machine didn’t like that program anymore, but would work happily on the ‘normal’ program. So I was using that for a few weeks, but now it is stopping mid cycle in that program too.
    I would rather repair than replace if this is possible, but i haven’t yet found anybody who knows what is the matter with it. This forum is my last ditch attempt to salvage my washer before I admit defeat and buy a new one. Even if the answer is ‘it’s not repairable’ then please let me know as I’m stuck in limbo land and can’t survive without a washer for long!
    Thank you in advance for your help and advice.

    #476759
    electrofix
    Moderator

    you need to work out what the machine is trying to do when it stops

    does it stop full, empty, while its pumping? while its filling etc

    Dave

    #476760
    Helen S
    Participant

    electrofix wrote:you need to work out what the machine is trying to do when it stops

    does it stop full, empty, while its pumping? while its filling etc

    Dave

    Thank you for your response. It used to stop at 1:21? I don’t know how I would know what it’s trying to do? It’s definitely full of water because I always have to drain it to get my failed wash load out. But if it was draining and spinning and everything on one program fine but not on another, how can it be one specific thing? I thought it was maybe the ‘brain’ of it somehow? But I’m definitely no washing machine engineer.
    Thank you for any help.

    #476761
    electrofix
    Moderator

    what programme are you using ?

    have you tried other programmes white cotton wash etc ?

    Dave

    #476762
    Helen S
    Participant

    electrofix wrote:what programme are you using ?

    have you tried other programmes white cotton wash etc ?

    Dave

    It has all been reset (several times now!) so I can’t be 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} sure what I was originally using. Fairly sure I was on colour/ white but with temperature turned down to 40 so looking at it now that says 1.5 hours which sounds right. So that program broke (more than once) and on the screen it would stop and say 1:21 (though actually if I sat and watched it, it would go on longer than the 9 minutes down to 1:21, but then when I looked away and came back it would be stopped and say 1:21). Hope that makes sense not sure I’m explaining it well.
    Once it breaks it takes a day or two before it will accept a reset. When it doesn’t want to reset it gives a little click sound, which is a bit like it’s tutting at me.
    At that point the normal program was working fine so I used that quite happily for a couple
    of weeks until that decided to break too. Now I’ve reset it again but I don’t trust it to work.

    #476763
    electrofix
    Moderator

    problem now is its not a machine I have seen so its difficult to speculate. dont trust the time too much as its a guide. time will change with water temp going in as the water is warmer in summer then winter. it takes a few minutes for the machine to get an accurate temp reading and calculate a more accurate end time

    does sound like a panel problem

    have you opened the back and looked to see if there is a small leak anywhere, just wondering if water is getting on anything

    Dave

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.