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I came across my first Whirlpool’s direct drive washing machine today. After 2 years out of use, the drum is completely stuck. My suspicion was a rusted bearing. But no, the bearings are fine, but the motor rotor disk jams against something when screwed fully to the shaft.
My suspicion is the plastic rotor disk has warped during storage, but at £88 retail for the part, and as it’s an absolute pig to remove given the lack of clearance and tiny access panel, I am loath to order one in to try. Can anyone confirm this is a known issue?
Actually, on reflection, I noticed that the direct drive rotor seems heavily recessed into part of the moulding in the back of the wash tub, so I am wondering if the clearance between the tub and the drum spider is unusually narrow.
Perhaps corrosion to the drum spider during the two years the machine was in storage has caused the spider to swell and bind against the tub rear wall. Removing the rotor would free up the shaft, allowing the drum to turn, So perhaps this is a tub-related issue rather than motor issue after all.
If anyone else has experience of this issue that would be great to know.
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