Right to repair from today?

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  • #99739
    aris
    Participant

    https://www.mirror.co.uk/money/new-right-repair-law-kicks-24430598

    Is this going to make any difference – or is it just fluff. They could well make spares available – but at a cost which is uneconomic.

    Does it in any way help with things like sealed drums on washing machines?

    #477689
    kwatt
    Keymaster

    If it’s upheld/enforced it could help.

    If not, then not.

    K.

    #477690
    andyjawa
    Participant

    “Is this going to make any difference – or is it just fluff. They could well make spares available – but at a cost which is uneconomic.” You`ve got it in one there!
    There have been repeat spares price increases throughout 2020 in to 2021, any company under the Whirlpool umbrella for instance, but they are certainly not alone.
    The worst country for chucking stuff away, {e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} wise relative to population is, perhaps strangely, Norway. Presume it is so expensive to get stuff fixed relative to buying new, mostly commonly Chinese imports……ring any bells?
    As far as I can tell, which could be wrong, in Euroland ( of more Europe = more failure fame ) pattern / alternative parts are not allowed so everyone is stuck with manufacturers made spares. Manufacturers maybe barmy and certainly do do barmy things but they are not stupid and milk the population mercilessly on the cost of those parts e.g. Spain: door handle for a San Giorgio washing machine is around 40 quid, its a piece of plastic for Godsake; absolute rip off. 8 quid in UK incl postage and this was before Brexit.
    As for competition between companies / manufacturers on their spares costs you hear to date nothing. Why? It is a cartel and that`s why. You do not see in any add: “We want you to keep your pride and joy for many years so we will only put up our spares, in the unlikey ( hmm, that is a bit optimistic! ) event you will need them by the true rate of inflation ( not HM Gov`t twisted manipulated truths ) but by 1.5{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} per year or less” what you do hear is silence…nothing or a freebee 10 year parts warranty with a whispered £115/120 call out come labour charge a pop which to be fair is useful if the bearings fail, the front weight tries to escape, or the pcb blows up which to be even fairer all 3 being very common and very premature with it ( for legal reasons I will not name names Indesit, Hotpoint, Hoover and Candy – damn! I just knew that would happen!
    Any thoughts?

    #477691
    electrofix
    Moderator

    my hope is it will give more access to tech info and modifications to the professional repairer. if i had not found access to tech sites from internet searches and scrounging site passwords i would have nothing at all. A lot of us on hear can remember the days when manufaturers were happy to share the info but not anymore
    lets hope this legislation forces giants like Bosch and Miele to start being fair

    Dave

    #477692
    aris
    Participant

    I think if you want anything to happen, you need to make it happen. Speak to the press, politicians, and social media. I’m not sure if your industry has a trade group, but if so it really should be their job to make manufacturers feel uncomfortable with the situation we have come to with regard to repair.

    #477693
    andyjawa
    Participant

    Probabally be something like this: Information on a time elapse basis is what they will do if anything. You buy the info via smart arse phone which lasts 3 days and cannot be transfered to a printer / copied. Cost £25 a shot. With no buy one get one free!!

    Agreed. Simple. If no manufacturer wants to play ball publicize it. Give them 3 months to change their ways and if not start a sales boycott of their products at the point of sale based purely on the facts. You will only get the ball rolling if sales are severally hurt, use the retailers who will soon put pressure on importers within about 3 hours. Asking nicely, which is always preferable, I find doesn`t work with these boys in the same way nothing much happens unless the Daily Oppressor`s ( Daily Telegraph ) Sally Hamilton gets involved taking on the multinationals who ride rough shod of ordinary folk; things suddenly change, many a company U turn occurs, something any politician would be proud of..

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