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  Appearance Plastic items such as storage tubs lose their shape and distort. This is not a fault with your dishwasher and is a use issue a service visit cannot resolve this issue Usually the result of: Using plastic items that are not dishwasher safe Using too high a wash temperature S…

  Appearance Aluminium becomes naturally dull when washed in a dishwasher. China or glass items, for example, casserole dishes may show dark (black or grey) discolouration. This is not a fault with your dishwasher and a service visit cannot cure this problem Please follow the steps belo…

  Appearance Residual food is left attached to the surface of cookware as seen in the examples shown above. These residues will be sticking to the surfaces rather than being baked on. Please note that this can occur on crockery, pots, pans, utensils, in fact, just about any item. This p…

  Appearance Residual food is firmly attached to the surface of cookware as seen in the examples shown above. Please note that this can occur on crockery, pots, pans, utensils, in fact, just about any item. This is not a problem or fault with your dishwasher when it does not clean prope…

  Appearance Silver cutlery becomes discoloured, usually a golden yellow colour but in extreme cases this can be brown or even black. This is not a problem caused by a fault on your dishwasher Usually the result of: Presence of sulphides or chlorides in the wash solution. These can be f…

  Appearance Pitting appears as small hollows in the surface of the metal. In many cases this will be surrounded by a rust mark. Pit marks are normally very small. This problem is not due to a fault on your dishwasher Usually the result of: Electrolytic reaction caused by the touching o…

  Appearance Rust marks may appear as very small brown circles and sometimes accompanied by a small “pit” which may be felt by moving your finger across the surface. In more severe cases the rust marks are often seen as streaks of brown which follow the lines of imperfection in the stee…

  Appearance Patterns on the surface of the glass are dull or faded. This is most noticeable when comparing with new glasses of the same type or with the undamaged pattern on the inside of the glass. This problem is not caused by any fault on your dishwasher Usually the result of: Very …

  Appearance Chemical scratch marks may look similar to mechanical scratch marks except that they are found in the areas of greatest stress on the glass, for example as shown in the picture above. This is not caused by a problem with your dishwasher and service will be unable to assist …