Integrated Refrigeration Installation

  Integrated Refrigeration It’s easy to go wrong when installing integrated refrigeration and if you do then you may well have problems It is staggering how many integrated fridge, integrated freezers and integrated fridge freezers that we come across that are not installed correctly. I…

Spare Parts Availability And The Law

  Spares Availability How long spare parts legally have to be available… or not! For the sake of completeness and to make this article easy to find we have replicated the content from the spare parts advice section to consumer help as there is a crossover between the two areas. Often …

Commercial Use Of Domestic Appliances

  Commercial Use If you are using a domestic appliance at a business, you better read this!   We often come across people who require a repair to an appliance where the appliance is on commercial property and the fault not covered under warranty. This can lead to a debate with the …

Objects Causing Damage To Washing Machine Drums

  Impact Damage Oops, things in washing machines that should never be in there and the damage caused It is very common that foreign objects, as they are known in the industry as, can and do cause damage to washing machine inner drums and outer tanks and this is almost invariably not cov…

Choosing An Appliance Installation Location

  Installation Advice Our general advice on where and where you cannot install domestic appliances It is very common for people not in the industry to fail to understand that, contrary to popular belief, that large home appliances such as especially washing machines, fridge freezers, tu…

Not Covered By Warranty

  What Is And Not Covered By Warranty Basic guidance on what you will normally find is and isn’t covered by your warranty How often have we heard that or something similar from a customer? Too often and the sad thing is that the vast majority of customers simply do not understand that t…