10 year warranty on LG direct drive motor.

Re: 10 year warranty on LG direct drive motor.

i would say theres not much to go wrong with anything but the hall sensor. its certainly the only part of the motor i have had to change. i know people have changed stators complete with sensor but i have always wondered i they needed too.

Re: 10 year warranty on LG direct drive motor.

odom wrote:

gandh1 wrote:
sold countless numbers of LGs to disillusioned bosch customers, always made sure each ones filled out the guarantee form whilst there, so far no DD warranty issues, in fact no warranty issues at all so far (touch wood) bar blocked filters…

Had quite a few DD problems with the hall sensor causing LE error code, guarantee is worthless as LG take 3months+ to fix it, who can live without a washing machine for 3 months?

Luckily the electronics tend to fail after five years and can’t easily be fixed due to that nasty resin stuff over the PCB. Surprised you recommend LG over German Boschs (not the Spanish ones).

Thing is I never said i actually recommend them, i just put all the facts on a plate to a customer. Bosch machines are dropping like flies atm, be they spanish or german, or turkish or whereever. no real idea as to why, but they are young machines, most not even seeing 5 years. and often the customers buying the lgs are the customers who have just had a bosch thats died. if you even imply they should consider getting another one, they will walk out the door, i know that and learnt my lesson fast! The one thing as a retailer you cannot get away with is tellign a customer you have to buy this, blah blah blah, because if something bad happens with it, like a Fri noon jobby, your reputation is shot, and people desert your company.

anyways after deviating if they cant afford the outlay on a siemens or miele, there is very little reasonable “known” brands to offer in the £350-400 market?? besides, lg service varies across the country. all depending who has the contract in your area!