- This topic has 17 replies, 7 voices, and was last updated 18 years, 11 months ago by
.
-
Posts
-
ref beko model no 3762fw upon turning on machine stats to pump out after which it just stops new p c b and water inlet valve fitted
just sits with prewash light on occasionly there is a ticking as though there is a timer running only for a few secs will not fill or do anythingSURELY THERE MUST BE SOMEONE ONE THAT CAN HELP or is it time to go to the skip any advice will be great
Re: 3 ENGINEERS LATER AND STILL NOT WORKING CAN U HELP PLEA
Humour me as I can’t find this model number in our data base. Switch the dishwasher on, let it go through the pump phase and into the ticking bit. Then open the door. Now fill the dishwasher manually with very hot water and shut the door. Tell me what happens next??
Re: 3 ENGINEERS LATER AND STILL NOT WORKING CAN U HELP PLEA
Dales-Electronic wrote:Humour me as I can’t find this model number in our data base. Switch the dishwasher on, let it go through the pump phase and into the ticking bit. Then open the door. Now fill the dishwasher manually with very hot water and shut the door. Tell me what happens next??
hi sorry if i confused you about model it is D E 3762fwhave done what you suggested with the hot water opened door while ticking filled with hot water shut door but still does nothing thanks for your quick reply
Re: 3 ENGINEERS LATER AND STILL NOT WORKING CAN U HELP PLEA
OK bare with me and I’ll get some more info
Re: 3 ENGINEERS LATER AND STILL NOT WORKING CAN U HELP PLEA
Dales-Electronic wrote:OK bare with me and I’ll get some more info
ok cheers hope you can get back to me soon as poss as machine is stuck in middle of kitchen thanks
Re: 3 ENGINEERS LATER AND STILL NOT WORKING CAN U HELP PLEA
paddyK wrote:
Dales-Electronic wrote:
OK bare with me and I’ll get some more infook cheers hope you can get back to me soon as poss as machine is stuck in middle of kitchen thanks
hi again i presume that you like many others can not find any info as to what may be wrong with this machine as said the p c b board has been replaced but upon looking further i see it has a separate p c b on the programmer knob could this be the prob??????
as an ex motor engineer for almost 40 years i find it very hard to beleive that no one can come up with an answer all the engineers turn up with an ohm meter and spend ten mins or so testing and admit they do not know what the fault is just best to throw away plus they want paying to tell u this it has given me new thought as to what job i can do now as i already possess an ohm meter
if i could not have got one of these engineers car to start would they have wanted to pay not getting at you for your help justpointing out a few points thanksRe: 3 ENGINEERS LATER AND STILL NOT WORKING CAN ANYONE HELP
What you have to realise with Beko is that they have a network of service engineers that support their brand. As you have seen they are not overly forthcoming with information. They do not offer information to those of us that are not part of this network. They have a UK spares distributor that will if available allow us to purchase manuals covering most of the range of Beko appliances. Your model however is not supported at this time. This subsequently leaves us scratching around trying to get info from where ever we can. To complicate matters, many manufacturers do not release the charts or software that allows us to diagnose the fault. I am sure that during your time as a motor engineer (if within the last few years) you will have pulled your hair out because you did not have the laptop and software to diagnose the fault. We have over 700 experienced engineers on this site, but few post to help you – I hope the above explains why. We keep on searching.
Re: 3 ENGINEERS LATER AND STILL NOT WORKING CAN ANYONE HELP
Dales-Electronic wrote:What you have to realise with Beko is that they have a network of service engineers that support their brand. As you have seen they are not overly forthcoming with information. They do not offer information to those of us that are not part of this network. They have a UK spares distributor that will if available allow us to purchase manuals covering most of the range of Beko appliances. Your model however is not supported at this time. This subsequently leaves us scratching around trying to get info from where ever we can. To complicate matters, many manufacturers do not release the charts or software that allows us to diagnose the fault. I am sure that during your time as a motor engineer (if within the last few years) you will have pulled your hair out because you did not have the laptop and software to diagnose the fault. We have over 700 experienced engineers on this site, but few post to help you – I hope the above explains why. We keep on searching.
hi again thanks for your reply it has been beko appointed engineers that have looked at this hope u can help at a future date thanks again for your support
Re: 3 ENGINEERS LATER AND STILL NOT WORKING CAN ANYONE HELP
Hi, if this is a BEKO WMA1715S (or similar) – this electronic model sometimes needs RESETTING.
However, if this needs doing repeatedly, there is probably a fault that needs rectifying. However, many fault codes can be caused by objects sticking in the pump, or affecting the pump-out.
If you are sure there are no basic faults present, like a broken belt, worn motor brushes, jammed pump, something stuck in the outlet pipe, no fill (blocked inlet) , or blocked drain. Then try the reset below. You will need to do this reset once you fix any of the problems above anyway:
If the prewash light is flashing right hand side of machine:
Start by turning the power button on the machine to off (not at the wall)
Select the 90 degree wash
Hold the Start and Cancel button down at the same time for 3 seconds and turn power button ON whilst still holding buttons down –
Start light should flash.
Leave the power on.
Select any Spin position.
Press Start and Cancel button at the same time again for 3 seconds – other buttons may start to flash – if they do, press Start and Cancel button together again for 3 seconds.
Machine should be re-set ready for use. If there is STILL a flashing light after this, then you still have a fault that needs rectified.Re: 3 ENGINEERS LATER AND STILL NOT WORKING CAN ANYONE HELP
Brilliant information for the WMA1715S. It’s a washing machine……… not a dishwasher.
Tech info to the independent trade on Beko is thin, to say the least. Which makes the repairers position very difficult, as Beko subcontract their servicing through work providers; who allocate the work to independent repairers……..
Sorry,
Penguin45.Re: 3 ENGINEERS LATER AND STILL NOT WORKING CAN ANYONE HELP
Penguin45 wrote:Brilliant information for the WMA1715S. It’s a washing machine……… not a dishwasher.
Tech info to the independent trade on Beko is thin, to say the least. Which makes the repairers position very difficult, as Beko subcontract their servicing through work providers; who allocate the work to independent repairers……..
Sorry,
Penguin45.hi not sure how this conversation has got here but my prob is with a beko d e 3762 fw dishwasher hope u can get your reply to the right person
Re: 3 ENGINEERS LATER AND STILL NOT WORKING CAN ANYONE HELP
paddyK wrote:
Dales-Electronic wrote:
What you have to realise with Beko is that they have a network of service engineers that support their brand. As you have seen they are not overly forthcoming with information. They do not offer information to those of us that are not part of this network. They have a UK spares distributor that will if available allow us to purchase manuals covering most of the range of Beko appliances. Your model however is not supported at this time. This subsequently leaves us scratching around trying to get info from where ever we can. To complicate matters, many manufacturers do not release the charts or software that allows us to diagnose the fault. I am sure that during your time as a motor engineer (if within the last few years) you will have pulled your hair out because you did not have the laptop and software to diagnose the fault. We have over 700 experienced engineers on this site, but few post to help you – I hope the above explains why. We keep on searching.hi again thanks for your reply it has been beko appointed engineers that have looked at this hope u can help at a future date thanks again for your support
time now to throw this in the skip tried several more engineers that all come back with the same reply will come out to analyze but no gaurantee that they can tell me what is wrong with charges of between 48.50 and 75.00 per hour and still no idea at the end as they all say throw away and buy new at this rate there will be no work left for them if we all do this ???? great thanks to dales electronics for trying so hard for me
Re: 3 ENGINEERS LATER AND STILL NOT WORKING CAN ANYONE HELP
Buy a decent machine, like a Bosch; and stay away from machines that are sold as weekend bargains, or come from China.
- You must be logged in to reply to this topic.