A £1700 Samsung washing machine

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  • #416288
    funkyboogy
    Participant

    Re: A £1700 Samsung washing machine

    currently they only connect to 2.4 network , anyone trying to connect to 5 will have fun .

    #416289
    kwatt
    Keymaster

    Re: A £1700 Samsung washing machine

    Just to add to the bit about the customer we were talking about on this thread earlier, the one with the warranty cancelled…

    John, local engineer that attended this machine, was in last night with a revelation from his mate he was in the pub with who happens to be one of the few remaining BT telephone box engineers.

    He starts recounting this tale (I’ll leave out the more colourful elements) and his mate says, “I know her, that’s Mrs Kershaw!”.

    Imagine the surprise.

    Turns out that outside her home is a call box, the only one for miles that’s hardly ever used. The BT guy knows her as she’s always phoning up moaning that the call box has a “crackle on the line” or that it’s dirty, a glass panel is scratched and so on.

    Bottom line is, he thinks she’s bat sh-t crazy. I’d struggle to argue.

    Mainly as she has a phone in the house so what the hell she’s doing in the call box God only knows.

    Before that though the husband emails looking for a set of dampers as they, “are leaking oil and look dirty”. Uhm….. what??!!!

    Seriously, I swear that they’re getting worse. Just plain mental.

    K.

    #416290
    funkyboogy
    Participant

    Re: A £1700 Samsung washing machine

    why would you want or need a wifi washing machine ,

    im really struggling to think of what i should say when i meet one of these customers

    please supply some rational conversations i should have when encountering such customers..

    keep in clean

    #416291
    Martin
    Participant

    Re: A £1700 Samsung washing machine

    Soon to be a standard feature on all appliances. Apps to control all via WiFi including heating, lights and CCTV. It is the future but I dread to think of the faults WiFi controlled Bekos and Indesits will generate.

    I can picture it now (a post on UKW) “I’ve just been out to an Indesit WIFY1234 and I cannot reset manual mode it is stuck on WiFi mode and keeps transmitting gibberish on my customers Twitter account. No error codes, what do you guys reckon?”

    #416292
    kwatt
    Keymaster

    Re: A £1700 Samsung washing machine

    That has, in part, already happened Martin.

    I believe that some Samsung fridges were hacked.

    K.

    #416293
    funkyboogy
    Participant

    Re: A £1700 Samsung washing machine

    samsung
    when the washer finishes it cuts off , thus ending the wifi connection

    i can see this being a fault reported when poor old wifi johnny thinks there’s a fault when he cant connect to his washer to check the status.

    #416294
    kwatt
    Keymaster

    Re: A £1700 Samsung washing machine

    funkyboogy wrote:i can see this being a fault reported when poor old wifi johnny thinks there’s a fault when he cant connect to his washer to check the status.

    I’d say that was a safe bet.

    Probably has to do that due to the power saving requirements but it will be fun depending on how it works network wise if it drops the connection like that.

    K.

    #416295
    funkyboogy
    Participant

    Re: A £1700 Samsung washing machine

    for the money customers will expect the connection to be on ,

    little johnny wifi will want to check if the washing has been done , no doubt several times in front of anyone who wants to see his tech.

    #416296
    twicknix
    Participant

    Re: A £1700 Samsung washing machine

    Wifi in general have a tendency to drop the connection for no reason. I rarely see a kitchen or utility room have strong wifi connection. Maybe I ought to offer wifi booster on my job?

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