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andy_art_trigg.
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January 25, 2004 at 9:32 pm #108331
DentedPorsche
ParticipantRe: Another Indesit timer clicking round
Sounds more like the “wash” windings have burnt out in the motor.
As to the Eprom thing. Prior to a certain date Merloni machines had a module with plug in Eprom. You had to order these seperately. After the date code change a “universal” module was used and the Eprom is soldered into the board. Early modules used “big” plugs, newer ones use a mixture of big and small plugs.
Servis are bound to go the same way. Servis belongs to Antonio Merloni who is brother of the Merloni’s who own Indesit. You’ll find the range of machines are very similar and a lot use the same components.
Hope this is of some use to you.Brian
January 26, 2004 at 8:15 am #108332Martin
ParticipantRe: Another Indesit timer clicking round
Turned out in this case to be due to bad module connector plug contacts. Cleaned up the pcb and teaked the pins on the connector block to make a better contact and Bingo! running again.
Martin
February 11, 2004 at 5:36 pm #108333Dave_Conway
ParticipantRe: Another Indesit timer clicking round
We’ve just had one of these today (Ariston A1234UK version), a return visit from one that had a power cut mid cycle, customer complaint “timer rotating constantly” 😥 .
Engineer attended, and I pre-warned him to double check every other component in the appliance before condemning the pcb. Everything checks out OK, replaced the pcb, still the same. I’ve told the customer to get in touch with her electricity supplier now.
I am seriously considering refusing to attend any of these Merloni piles of sh1te, refer them all to the manfacturer.
Please consumer, don’t be taken in by the “bargain” price tag. Not such a bargain when you’re £200 only lasts 18 months is it ?
Dave.
March 25, 2004 at 1:22 pm #108334Martin
ParticipantRe: Another Indesit timer clicking round
I am the lucky one! This time it’s an Ariston Washer/Dryer AWD10UK. You guessed it, the Prog selector goes round and round whilst all it does is fill. Cannot reset it, cannot drain it, bloody nothing but unplug it!
This baby has an Eprom soldered directly on the module board but according to Merloni the replacement is a Module with seperate eprom at the staggering cost to the customer of around £120 plus!!!
No way am I going to invest in getting a new Module (just in case it still does the magic roundabout on me) so my only choice is to encourage the young lady to go out and buy a BOSCH!
Would love to know the exact reason for all these failures though? The module board is long and thin, lousy plug in connectors, stuck on the deck near the damp floor. Is it any wonder they go belly up?
Martin
March 27, 2004 at 10:27 pm #108335eastlmark
ModeratorRe: Another Indesit timer clicking round
W143uk nightmare.
here is another one,
customer reported knob going around and leak, leak turned out to be the narrow “detergent recovery hose” which is the small hose from the pump to the tub having become holed in a little extension moulding near the pump. ( I beleive there is a model with some sort of sensor in this housing, god knows what for}, but this one didnt have that so the sensor moulding is capped. whatever it pee’d water on the pump which seemed to have done the module in, although there are no visible signs of this. I slaved on a new pump but still it wouldnt re set and pumped and filled at the same time while the timer knob just rotatad.
I looked up this model on partfinder only to discover no less than 3 alteranative modules! with no indication to tell which is which. Using the numbers off the module and wash vac I located the “correct one” and orderd from GDA along with the W143 eeprom, pump and hose. God knows why the customer still wanted this job as we are now over 75{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of a new machine cost.
Module arrived, I called today fitted the hose, pump, eeprommed up the module and guess what, it didnt fit! in no way could the module plugs be fitted. All the sockets were in differrent places and even using the plug numbers it couldnt be fitted. So back to square one and amazingly the customer still wants to go ahead.
I have to question why Merloni design such a machine to use a common module with just a differring eeprom for the alternative modules (itself not a bad idea, just think one module fits the whole range, great) and then introduce 2 alternative modules with no known means of identifying them?
Glad I got that off my chest.March 28, 2004 at 6:10 pm #108336Martin
ParticipantRe: Another Indesit timer clicking round
Do you know guys, I would love for Merloni to come back to us here on this thread to explain the situation with these Module problems.
So far no-one from Merloni has commented on technical issues such as this before, in spite of the fact that we all know only too well that they read about the problems we have here on UKW!
Perhaps it is because they too do not and cannot figure out any specific problem in this association, and that they too are just as much in the dark over said problems as we are? They do have the upper hand however, in that their guys out in the field go armed with a box full of Modules on a ‘stick it in and pray it works’ basis!
Alas, we cannot afford to be so wreckless and indecisive as it costs us dearly. Furthermore it directly affects our own business reputations and work ethic badly to the shame of Merloni.
Martin
March 28, 2004 at 6:29 pm #108337Dave_Conway
ParticipantRe: Another Indesit timer clicking round
Martin wrote:Alas, we cannot afford to be so wreckless and indecisive as it costs us dearly. Furthermore it directly affects our own business reputations and work ethic badly to the shame of Merloni.
Hence my previous post in this or a similar thread, I no longer accept any calls for these machines, I refer them to Merloni. That will continue until a satisfactory technical solution is made available, so I guess I’ll never repair another one then 😉
The customers though are probably just replacing the machine with a better quality appliance rather than pay the call out fee.
Dave.
March 28, 2004 at 10:46 pm #108338Penguin45
ParticipantIt’s a funny (peculiar, not Ha Ha) one this. We go to a lot of W series machines with revolving indicators and while it is fair to say that we do get board failures, the great majority are timing out problems – no drain/heat/fill/motor action etc.
The problem is of course cost engineering (or manufacturing down). We used to expect washers to last 7 years; now 3 is typical for a cheapie. How many do we miss out on where the owner says “It was only a cheapie, let’s buy another one”?
And should we say it? Merloni probably don’t WANT us independants in there servicing them, especially in view of EMW and QER not only repairing but upgrading the standard of the FE board to make it more reliable.
I keep telling customer to buy Bosch and I’ll see them to fit some brushes in 4 years time.
Penguin45.
March 28, 2004 at 11:16 pm #108339kwatt
KeymasterRe: Another Indesit timer clicking round
What gets me about these appliances, Merloni (both) and the rest at the lower end of the market, is that they are supposed to be cheap and cheerful and also simple. The customer buying a sub-£300 machine probably doesn’t give a fig if it sings, dances and have flashing lights on it all they want is the washing done day in, day out for a few years with no aggrivation from it, they probably don’t even know what an “A” class wash is, or care. So why fit these mad modules and funky motors to them? They must be more expensive to manufacture surely and certainly push the ownership costs up when repairs are required.
The crazy thing about it is that the customer just switches off that brand, IME, and simply switches to another cheapy machine.
Now, if you believe in conspiricy theories, there is a sane and rational explanation for this take on marketing and manufacture but I’ll save that one for another day. I would however like something to tell the customers on how the manufacturers justify such high spares pricing on electronic components in their appliances. Oh, and R&D doesn’t cost that much for what is, essentially, a simple control module that can be knocked out en-mass in China for a few quid.
K.
March 29, 2004 at 12:45 am #108340Penguin45
ParticipantBut K, if you have one company buying up all the cheapie brands, how long before the customers cotton on?
I’ve got customers now who are appalled that after 12 years with their last Logic machine their newish Hoover is a Candy in a skirt – and a disaster.
And Comet got the English Electric name revived so as they could sell Hotpoint’s cheap; but back then they were still a reasonable quality.
It applies all over though. In Germany, you buy a Seimens ‘cos it’s a quality product. If you’re not too flush, you buy a Bosch – it’s cheap. And over here ——— we love Bosch! (Apart from the Spanish Balay ones)
I have a mate who is into mass production electronics (not in this field) and he has from time to time looked at boards I have shown him for a professional opinion; within a few minutes he has (regularly) said that:
1) They are under engineered for current loading.
2) They are under engineered for circuit protection.
3) That, after set up costs, ANY of our digiboards should not cost more than £12-15 to manufacture. That’s UK pricing; no doubt our Italian friends can do it cheaper.So, firstly the product is crap, secondly it’s designed to blow up and thirdly, we’re being ripped off.
I sometimes feel very sorry for our customers. But, Hey, we’ve all got a living to make!
Pessimistically.
PenguinMarch 29, 2004 at 7:24 am #108341kwatt
KeymasterFunnily enough P I have a friend that’s a buyer for a electronics global household name and he has also made the same or similar comments.
Funny that eh?
K.
March 29, 2004 at 9:13 pm #108342eastlmark
ModeratorRe: Another Indesit timer clicking round
Just as a follow up to my earlier W143UK module not fitting post, i called GDA today and quoted the 3 differrent module part numbers quoted on Partfinder and was told that NONE of them were the correct part number for that model. So beware the inaccurate info on that disc and check before ordering.
April 6, 2004 at 10:59 am #108343Martin
ParticipantRe: Another Indesit timer clicking round
Had a peach of a job today on an Indesit WD12UK, Timer clicking round..the usual! Turned out to be a curtain hook in the pump, but to make sure there wasn’t more in the sump hose etc had to pull the machine out to do that.
Doing that was a right b***h of a job as it was tight into the furniture and cushion floor jammed under the front feet etc. Anyhow, got it out eventually only to find that the 4 Transit Bolts were still attached!!
I asked how old the machine was? was told it was about 4 years old and she was aware the machine vibrated a lot on spin to a point where the whole kitchen shakes!! She called out a Merloni engineer because of the excessive vibration when it was just a few weeks old. The Merloni engineer didn’t go to the trouble of pulling it out as I did, instead he just advised her to make sure she always washed a full load!!!
Conclusions to be drawn here are that Merloni Engineers are not, and that perhaps the Module we all love to hate so, actually did a great job ensuring smooth spin safety even when the drum is bolted down for 4 years!
Merloni Elettrodomestici ciao baby!
MartinApril 7, 2004 at 7:11 am #108344Martin
ParticipantRe: Another Indesit timer clicking round
I thought it worth while adding this comment from cookm of his recent experiences with these machines (Indesit W161) :-
cookm wrote:
Today I bought a new pressure switch (the guy in the shop said ‘they hardly ever fail’ but I gritted my teeth and bought it anyway – £14.85) and fitted it tonight. Set a full wash cycle going and, hey presto! 2 hours later it competed the programme without a hitch! To say I’m relieved would be an understatement…if it had been a control board fault it would cost over £80 WITHOUT the Eprom! Anyway, out of curiosity (and being an engineer!) I took the old pressure switch to pieces and found that there was quite a lot of burning evident on two contact faces of the 2-way device. I assume this may have caused a high resistance contact which probably explains the malfunction.Very interesting experience and worth adding to this thread I think?
Martin
April 7, 2004 at 7:38 am #108345Dave_Conway
ParticipantRe: Another Indesit timer clicking round
Martin wrote:Very interesting experience and worth adding to this thread I think?
Yes, I thought so as well when saw it last night. Looks like the heater is switched via the pressure switch then 😯
Can anyone get hold of a wiring digram for these machines or do a check on how the heater is connected/switched ?
Dave.
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