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Re: bounced cheques
pleased to say women paid up this evening which im pleasantly surprised about, its a shame a cheque seems no more than an iou these days.
Re: bounced cheques
lee8 wrote:Maybe I’m wrong then, I heard that regulations concerning the details and protection of the clients data etc etc was a reason many small businesses not in retail or internet don’t use Merchant services.
Well the good news here Lee is that in this case you are right. Now that makes a change, don’t it just? 😆
Many small businesses turn their back on taking credit/debit cards for all the wrong reasons, the main one being pure ignorance with just a dash of misunderstanding. Blindly ignoring the fact that the vast majority of their customers in this day and age wish to pay them in this way anyway! Signing up to a merchant service is easy, registering to comply toward the data protection (PCI DSS) regulations is even easier (eastlmark please note. :wink:) so there’s no excuse TBH.:wink:
The benefits outweigh the shortfalls by a massive margin. In fact many folks on low income cannot write a cheque for fear it bounces but are only too willing for you to process their credit card in order to get their washing machine fixed. They ‘buy now pay later’ but you in the meanwhile get your money…..sorted! You may be interested to know that in fact those same customers search out companies that take credit cards and if you don’t accept them you really have no idea how much trade you’re losing out on? Only after you do will you then realise the increased in trade you’ve been missing out on all the while…….TRUE!
Re: bounced cheques
We only take cash or cards too… Still amazes me when people go to write a cheque, even after being told we don’t accept them, then present a guarantee card “But I have a guarantee card” says customer… “Yes, it’s also a debit card” says engineer… Problem solved!
I’d rather the small fees that Merchant services charge, even if it’s just for the fact I rarely see the inside of a bank! 🙂
As for someone saying they wouldn’t bother CCJ’ing someone for £49… Why? I had a £55 charge I persisted on getting, in the end, 5 mins on the CC website, I think it was £35 I paid, summons issued to customer, payment recieved quickly of the £55 + the £35 I paid to apply for the case… Happy Days!
Only issue with Merchant sevices I have is about 6 Months ago, I had a letter referring to a payment I’d taken 8 or 9 Months prior. They were claiming the money back, apparently services not carried out or something like that, anyways, when I looked into it, a customers appliance recalled 6/7 months after we did the repair, she ‘apparently’ got another firm in to put it right (even though we give a 12 Month guarantee on repairs), and she didn’t even call us to tell us it had gone wrong again!
I gave this info to the company, they wern’t interested & customer had her money back… Was added to my Monthly statement the following month… So, if a dispute happens… Merchant services are 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} for the customer!
Re: bounced cheques
I guess I’ll start looking into Merchant services when it gets closer to cheques getting phased out, my payments mainly come from BACS.
Cash I don’t take, honest.
And the rest is Cheque, very few times have I been asked to take a debit or credit card payment.
Re: bounced cheques
i havent had card facility since i closed my shop and worked from home over 10 yrs ago since then i have only lost 2 jobs / sales because i dont take cards i have virtually no trouble with cheques , although i probably will eventually go back to credit card facility
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