Candy frige freezer, back of outside pipe gets frost

[Mrs-R]

Re: Candy frige freezer, back of outside pipe gets frost

Hello… everyone
and… really thank you for your replys and helps…

This morning… inside of the fridge is working okay … but still having frost and makes water puddle on the floor even i try to catch the water with small plastic tray which i placed under the compressor pipe….

Alex,
It has a plastic tray on top of compressor to catch water from black hose. It doesn’t have a tray UNDER compressor & pipe which gets frost.
(I think… no need to have a tray under the compressor & pipe if the fridge works properly.)
I am sorry… i made you foncused… i wish that my explanation about the situation is better (for me… it is difficult to express by words!!).
Thank you for reading patiently….

anyway… I checked numbers on the compressor.
I’m not sure which number you need… so…. i took a note of all of numbers.

LY11KK6993 <— compressor's upper side
AL073F2208
———————
NLY11KK3 Danfross 105H
220-240v – 50Hz

LPB LST R600a
–> SUCTION
CONNECTOR
CE 6993
DANFOSS COMPRESSORS

again… thank you so much for your help.
best regards
Mrs.R

[Alex]

Re: Candy frige freezer, back of outside pipe gets frost

Mrs-R wrote:Alex,
It has a plastic tray on top of compressor to catch water from black hose. It doesn’t have a tray UNDER compressor & pipe which gets frost.
(I think… no need to have a tray under the compressor & pipe if the fridge works properly.)
I am sorry… i made you foncused… i wish that my explanation about the situation is better (for me… it is difficult to express by words!!).
Thank you for reading patiently….

NLY11KK3 Danfross 105H
220-240v – 50Hz

LPB LST R600a
–> SUCTION
CONNECTOR
CE 6993
DANFOSS COMPRESSORS

Mrs.R

Right now I know what you meant by the drip tray, all you need is the one on top. The other sounds like it has been added on. Makes me wonder how the person whom supplied/fitted that tray expected the water to evaporate, being that it isn’t situated above a heat source.

O.K. it is agreed the compressor is an R600 which matches the spec of the appliance. However I still have my doubts regards removing excess refrigerant, and the reason it seems to be over dosed.

To extract R600 needs to be done by use of a vacuum pump, no way could the end user be able to perform this function. This begs the question on how did this person who called/supplied the goods successfully manage to do this? Did he connect some equipment with an exhaust hose that trailed along the floor out the back door, and did he plug this bit of kit into the mains. You would know if he used a vac pump as it would have made a noise like a small generator for a few minutes.

All a bit intriguing I fancy.

Alex

[admin]

Re: Candy frige freezer, back of outside pipe gets frost

hi

its looking very much like they may well have recharged the appliance with the wrong refrigerant which of course will cause this effect when the compressor is deseigned to run in vacuum and with R600a.

bryan

[Mrs-R]

Re: Candy frige freezer, back of outside pipe gets frost

Hello… again…
Thank you for your replys…

Alex,
when the shop person came to fix the problem two days ago, he’s done the gas out from the tap without using any vaccum equipment while me and Mr.R were next to him watching.
He DID NOT use any vaccum equipment.
(after the shop person left….and when be backed to kitchen….Mr.R said…. “ow… i can still smell the gas”… )

Bryan,
Thank you for your reply.
To be honest…. i’m reluctant to ask to the shop person what kind of gas they’ve recharged….. coz last time when i called to the shop to ask them to come back and check it again…. the woman suddenly got nasty and shouted at me. 🙁

As I read everyone’s replys…… now i know how dodgy they are…. and feel it is not safe to ask repair to the shop.

Is it possible to ask at Repair@ to estimate to fix this situation…?

Mrs.R

[Alex]

Re: Candy frige freezer, back of outside pipe gets frost

Mrs-R wrote:last time when i called to the shop to ask them to come back and check it again…. the woman suddenly got nasty and shouted at me. 🙁

As I read everyone’s replys…… now i know how dodgy they are…. and feel it is not safe to ask repair to the shop.

Is it possible to ask at Repair@ to estimate to fix this situation…?

Mrs.R

There is a good chance that the system has been filled with the wrong gas. It is quite common where either the technician has not a clue, or is looking for a quick fix. I had a suspicion all along regards what gas you may have.

Excellent Idea to get a qualified opinion. Ask for a written report, advise the trader/supplier of the goods what you have done, and if this whole affair transpires to be dodgy, demand a FULL refund plus the expense of calling in someone else. If the supplier does not agree to this then report him to your local trading standards.

The engineeer that calls will now be faced with a dilemma. If the wrong gas has been installed he will need to remove that prior to refilling the system. He won’t be 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} sure what type of gas is in there, and when removing gas, if it is not R600, he needs to reclaim this refigerant. However, this will be contaminated with R600 and it may not be able to be recycled. If he attempts to recycle there will be problems when his small amount of reclaimed gas is decanted into the main system and added to any that has already been collected from other sources. Therefore he will be unable to effect a repair.

In view of the above, I suspect this is money back time. Even if it was filled with R600, without documentary evidence the retailer hasn’t a leg to stand on. Make it clear there may have been a serious breach of HSE regulations, and see the reaction.

You can also do an online county court summons in order to seek redress, and you if you have the documentation that your repairer provides to assist your case, no problem. You will be able to claim all expenses.

Do keep us infomed.

Alex

[Mrs-R]

Re: Candy frige freezer, back of outside pipe gets frost

Hi everyone…

poor my fridge… inside is still working okay so far…

Alex,

Thank you for your advice.

The discount & second hand whitegoods shop person who came for deliver & fix, he seems the owner of the shop.
It is small shop on the street near where we live.
as i was shouted by the shop’s woman on the phone (she sounded really rough and scary on the phone……..of course, she was very friendly when I went to the shop to buy the item.) the experience make me suspect that they will refuse to give me written report.
plus… on the receipt of the fridge, on the back side, it says ” XX Discount Do not offer a money back guarantee.”
They did not inform me about it in advance. The shop woman put the receipt letter into envelope and handed me so I did not know about the condition till I get home and read the receipt.
I feel… as if i’m taking … expensive lesson….

I really thank you all to run this site…. otherwise……. I’d misunderstand about UK products and engineers, service.

I will try to talk to Mr.R tonight, and discuss what action we should take.
and… let you know what’s going on.

best regards
Mrs.R

[Alex]

Re: Candy frige freezer, back of outside pipe gets frost

Don’t write this off. I suspect you may be one of many. Get on to Trading Standards TODAY. If they know of this dealer they will be more than interested. All it will cost you is a phone call.

Second hand or not, the goods have to be of merchantable quality. The 1968 sale of goods act covers this. Don’t lose your receipt.

The “disclaimer” on the rear of the recipt is not legally binding either. How did you pay for it, if by C/Card, tell the card company, if by cheque you can bet it has been cashed.

Do you friends and neighbours a favour by taking action. Maybe your local newspaper would be interested.

Alex

[Author]

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